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Support Starting Navigator kills internet connection

Discussion in 'Android Devices' started by jsyn, Apr 13, 2012.

  1. jsyn

    jsyn Lurker
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    Apr 13, 2012
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    I've had my new Xperia Ray a few days. I bought it sim-free and it's on Vodafone UK. It is running 4.0.2.A.0.62. All is fine until I try to use Navigator or Maps or any app that uses the GPS. When I do, the GPS icon appears, and after a few seconds the 3G icon disappears. It never comes back, even when I exit the app, and the internet connection really is gone. If I go to the home page, disable mobile data and re-enable it, the 3G icon and the connection come back, and all is well again until I try to use one of the GPS apps. This is 100% repeatable.



    Does anyone have any ideas? Does this sound like a handset fault?


    Thanks,



    --JSYN
     

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  2. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    Jun 14, 2011
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    I would advise running an update, it will likely tell you that the phone is running the latest firmware however just hit the 'Repair" option to reload the firmware.
     

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