Help Starting to hate my Droid X: email problems

[Wolvie66]

Droid X is really getting me upset. Every day I have to pull my battery out to get my emails to send. I called service and they tell me everyday to delete my account and set it back up again. Then that don't work so pulled battery and works for a little bit then stops again. Is anybody else having this issue.
I like the droid x for all it can do but if emails not working phone no good to me cause I need emails for my job to answer questions for customers and get questions back I need answered.


Thanks

 

[Sulfur]

What are you using for your emails?

 

[Wolvie66]

My verizon accounts I use for emails. That is the only ones I can use for my job.

 

[xliderider]

Try using K9 for your email accounts. Also, if you can, forward your email to your gmail acct.

 

[Martimus]

Have you tried doing a factory data reset on the phone? While it's a much more painful option it may do a better job at cleaning up the phoblem than just doing a soft reset

 

[Wolvie66]

How do you do a factor rest and wouldn't I lose everything I have loaded etc on the phone.

 

[xliderider]

How do you do a factor rest and wouldn't I lose everything I have loaded etc on the phone.

Factory Data Reset is done by going to Menu, Settings, Privacy, Factory Data Reset. Yes, you will lose your settings and homescreen setups, but you will have your contacts and calendar restored by the cloud. You can backup your apps with Astro File Manager, but it won't restore the app data and user settings in the app.

If you are rooted, you have much more options that will completely restore everything back following an FDR.

 

[xliderider]

As painful as it might seem, the Factory Data Reset is the best way to get everything back to a clean slate on your device. If you take your phone back to Verizon for a replacement, they are still going to do a Factory Data Reset on it regardless to see if the problem is cleared by that, meaning it is software related.

 

[Wolvie66]

Ok downloaded K9 but can you set it up to push and Check email on it own or do I have to keep pulling up email and hit refresh.

 

[Outlaw71]

What all do you do with your phone may I ask? If it's strictly used for business and emails are of utmost importance to you, then if you haven't already tried one, I'd say your best bet would be to get a Blackberry. To date nobody meets or beats their email solution. So if that is your primary use for your smartphone, that's who I'd still recommend.

But you said you really like all the things your DX can do. If you also use your smartphone for entertainment and recreation, then keep the DX and try the data reset as mentioned above. They really don't have a universal, bulletproof backup system in place for non-rooted users, and thats a black mark IMO. They need to come up with a foolproof method. If you're rooted, then use Titanium Backup. It's about the best app around for backing up apps + system + data.

 

[chmodx]

This was happening to me last week, I then realized I had checked email in advanced task killer.

Be sure to exclude email/messaging from any task killers, I haven't had a single problem since. I had the exact same problem as you are having now.

 

[xliderider]

Here we go again.

Lose the Task Killers guys.

 

[Wolvie66]

I don't have any task killers on my phone

 

[xliderider]

Ok downloaded K9 but can you set it up to push and Check email on it own or do I have to keep pulling up email and hit refresh.

I think you can set it up to check email as often as every 5 minutes, I have mine set to check every 30 minutes. Gmail and Yahoo are pushed, that's why I suggested forwarding your emails to gmail previously.

Edit: K9 can be set to check email every minute, but it will probably suck your battery badly.

 

[Wolvie66]

Can you explain how to set that up for it to check email. I still have to do it manual and just want to forgot it and let the phone do it. I would be very happy if you could tell me how to set it up to check both of my account liken every 5-7 minutes.

Thanks

 

[xliderider]

Once you have your account setup, open the email account in K9. Press Menu, More, Settings, Account Settings, Fetching Mail, Folder Poll Frequency.

Repeat for each account.

 

[Riverman]

K-9 automatically pushes emails if your email provider supports it. You can set the poll frequency to never and you'll still get your emails pushed. By default, first class folders are set to be pushed in the account fetching section.

 

[Turdbogls]

go to settings, accounts and sync, and make sure you have background data and auto-sync checked off. this will keep your e-mail coming in all the time.

i dont use work e-mail but i have 3 different e-mail accounts and all work great, and get pushed to my phone using mail droid. it is very similar to K9 but i had issues with K9 so i switched.

 

[droidxuser11]

I had no significant email problem until my company upgraded from exchange 2007 to 2010. I can no longer send or receive my work emails. But, I can oddly enough set up my corp account with no issues, i deleted and re-added my corp email. It still wont sync or push email. Ironically, my colleagues with an HTC EVO and Metro Pcs Android phone are experiencing the same issues. While those on T-mobile with a G2, etc are still getting their work emails pushed with no problems. ANy suggestions?

 

[ajsonnen]

Like you - I also had masive email problems with my Droid X. I have to constantly pull the battery to get anything to send. Then - all of a sudden it will work sometimes. Customer servicce has advised me to completely delete and re-setup my email accounts whcih is annoying and time consuming.

I also was instructed to completely wipe my phone and reactivate it which is pretty much the final straw for me!!

there are days when it functions fine and other days when it soes not work at all.....

 

[Surfgirlie]

I am having the same exact problems with my Droid X. I freakin hate the thing. Its obviously a reoccurring issue that motorola has decided to ignore. Im through with it, and counting the minutes until I can upgrade. This battery pulling game is horrible, I have missed so many things because of the Droid X crap email. Glad Im not alone in this, but I feel for you. I wish I had a solution.. but nothing works for me. App killer, K9. Droid mail, nothing helps. Its just a sucky phone. But, if you want your twitter, hell, its awesome.