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General Startup screen says "Custom" with open pad lock?

Discussion in 'Android Devices' started by GrandPuba, Mar 10, 2014.

  1. GrandPuba

    GrandPuba Member
    Thread Starter
    5

    Nov 20, 2009
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    Anybody know what this is?
     

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  2. evohicks

    evohicks Well-Known Member
    143

    Jun 26, 2011
    1,016
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    Shropshire, UK
    Is your phone running a custom rom or is it standard? Has it been purchased 2nd hand?
     
  3. GrandPuba

    GrandPuba Member
    Thread Starter
    5

    Nov 20, 2009
    7
    0
    5
    I bought it brand new from verizon when I signed up. No, I have not try to root it. It literally came out of the blue.
     
  4. evohicks

    evohicks Well-Known Member
    143

    Jun 26, 2011
    1,016
    175
    143
    Shropshire, UK
    A similar thread here but this guy had rooted his handset but then wanted to return it and needed to un-root, but the 'padlock' appears here also...
    [Q] Help with unroot and removing "Custom" and unlocked padlock - xda-developers
    Its possible that your 'new' handset maybe a returned handset that had been rooted, highly unlikely but still possible, if this is the case then return it, but this still maybe something else, I just found that forum post on google.
     

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