After several calls to VZW technical support, I was told that my SGN signal troubles are all because of areas of low signal. Nevermind my comparisons against other 3g or 4g phones, the SGN works it's my area... Last night I finally talked to another Tech. The guy was really nice and told me how he mods his phones and that the SGN was going to get another update in march (4.04) that might address the signal issue. Unfortunately this is after the 1.15.12 deadline. I love the SGN but 60% of the time I get no signal. I would hate waiting for march, nevermind the 2 year contract if the signal never gets fixed. I'm toying with the idea of exchanging the SGN for a Rezound while within the window to see if I get better signal (if so how much) and then decide whether or not to keep it. If I don't like it, I might come back and get another SGN. I feel kind of guilty because I would be exchanging my phone 2 times if I happen to not like the Rezound. What would you guys do? Will VZW give me trouble if I want to return to the SGN?