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Still didn't get gingerbread update!!

Discussion in 'Android Devices' started by Texter, Apr 15, 2012.

  1. Texter

    Texter Well-Known Member
    Thread Starter

    So of the three MyTouch 4g phones in our house, mine didn't get the update. Now what do I do to get it?
     



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  2. tukatz

    tukatz Android Enthusiast

    We're in the same boat - one of three has never received the update. The word is that the rollout will be resumed when the bug has been fixed. However, with the new version already out on some phones, I wonder why there would be any work on a now older version.
     
  3. Texter

    Texter Well-Known Member
    Thread Starter

    Beginning March 15, the myTouch 4G software update will resume for devices on software 1.14.531.1 and 1.17.531.2. This is a two-part update. After both parts of the update, the devices will be updated to Android 2.3 (Gingerbread) / Software 2.32.531.1. This update will continue until April 15.
    *
    You cannot manually download the first part part of the update, and T-Mobile cannot push it to you. Please wait for the update.
    *
    Current Software Version Update Status
    Software version 2.32.531.1
    Your device software is up to date.
    Software version 2.19.531.1
    Update to version 2.32.531.1 is complete. If you did not receive it, you can perform a manual update (steps below).
    Software versions 1.17.531.2 / 1.14.531.1
    This update will come as a two-step process:
    *
    First update: Over the Air (OTA) update to software version 2.19.531.1.

    Please wait for this update. This update is sent on a rolling basis until all customers have it. T-Mobile cannot send it to individuals.

    Second update: After you receive the first update, you can update in two ways:

    Over the air (OTA) update: T-Mobile will push the update to your device sometime between 3/15 and 4/15. We cannot expedite how soon we send the OTA to individuals.
    Manual download: If you do not want to wait for the OTA, you can update immediately through the settings menu. See the steps for Download update from HTC below.
    *
    Software versions
    See also: Check you software version.
    *
    Android version 2.3.4 / Software version 2.32.531.1
    Version

    Android version 2.3.4 / Software version 2.32.531.1
    Approved 12/17/10
    *
    Improvements

    Google security update
    New version of Swype
    Software improvements
    *
    Prerequisites

    OTA update
    Device is running Android version 2.3.4 / Software version 2.19.531.1
    Device software is not rooted
    More than 50% battery life
    Data connection
    350 MB available memory (File size of update is 24.2 MB)
    *
    Android version 2.3.4 / Software version 2.19.531.1*
    Version

    Android version 2.3.4 / Software version 2.19.531.1*
    Updated 7/26/2011
    *
    New Features

    Android 2.3 (Gingerbread)
    *
    Prerequisites
    *
    OTA update
    Device is running Android version 2.2.1 / Software version 1.14.531.1 or 1.17.531.2*
    Device software is not rooted
    More than 50% battery life
    Data connection
    *
    Android version 2.2.1 / Software version 1.17.531.2
    Android version 2.2.1 / Software version 1.14.531.1
    *
    *
     
  4. Texter

    Texter Well-Known Member
    Thread Starter

    Help & How to
    Download update from HTC
    You may request the update from the update servers, even if you have not received the Over the Air (OTA) update. To download or check for updates, follow these steps:
    *
    For phones currently on software 1.17.531.2 / 1.14.531.1
    *
    First update: No manual download option available. Wait for the OTA to arrive. See Download Over the Air (OTA) software update (below).
    Second update:
    Verify that the first update is complete. To do this, check the device software version is 2.19531.1 If it is lower, then you must wait for the first update.
    Follow the steps below for phones on software 2.19.531.1.
    *
    For phones currently on software 2.19.531.1
    *
    From the Home screen, press the Menu key.
    Touch Settings.
    Touch About phone.
    Touch HTC software updates.
    Touch Check now.
    Follow the on-screen prompts.
    Wait as your phone restarts and updates to Android 2.3.4 / Software version 2.32.531.12.3.4.
    Important: Do not under any circumstances remove the battery during the entire update process. Leave the phone alone until you see the Home screen again.
    *
    *
    Download Over the Air (OTA) software update
    After receiving a notification that you received the OTA update, you may download it. To download, follow these steps:
    *
    You will receive this notification message when the update is available for you:

    "This software update includes new enhancements and an important security update for your HTC myTouch 4G. It won’t delete any of your content, but you will be unable to use your device or make emergency calls for the duration of the install. The update is expected to take 10 to 15 minutes, but could take longer."

    From the message Notification Screen, touch Download.
    Touch Install Now.
    Wait as your phone restarts and updates to Android 2.3.4 / Software version 2.32.531.1.
    *
    DOC-7836
     
  5. Texter

    Texter Well-Known Member
    Thread Starter

    So today is the 16th, which means we missed it... Again!
     
  6. Texter

    Texter Well-Known Member
    Thread Starter

    Finally got it yesterday! Better late then never.
     
  7. jonathank

    jonathank Lurker

    Is there any way to get my hands on the last update, not the most recent?
    I did the ota about two days ago, and since then I've experienced issues with my google widget, my browser, and swype. One of my biggest complaints is the way that swype operates now. It seems slower, more likely to pick the wrong words, and the new layout for special characters looks almost exactly like an iPhone. I don't know about anyone else, but I can't stand the iPhone keyboard. Please, somebody help! TMobile and LG have both told me they either can't or won't help me.
     
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