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Support still frozen even after hard reset

Discussion in 'Android Devices' started by kmull, Aug 6, 2011.

  1. kmull

    kmull Lurker
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    My HTC Evo 4G randomly froze last night. I took the battery out and tried to restart but it got stuck on the HTC EVO 4G screen and won't get off of it. I tried the hard reset, and it would say 'clear' and start the reboot but then it would get stuck rebooting AGAIN on the white screen.

    I don't know what to do.
    helppppp
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    well if you are not rooted then the only thing you can do is take in and get it looked at.
     
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  3. majik365

    majik365 Lurker
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    Ugh... same issue. im dreading taking it in but thank you for the info!!!
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    welcome to the forums!!!!!!!!!!!!!!!
    how long are you waiting on the splash screen(htc white screen)?
     
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