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General Still waiting for 6.0.1

Discussion in 'Android Devices' started by wooky69, Aug 18, 2016.

  1. wooky69

    wooky69 Android Enthusiast
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    Hi all. I still seem to be waiting for the 6.0.1 update. Other versions seem to have been updated months ago and I can't seem to find out if mine should have it yet. Is anyone else aware if this version of the Moto G should have 6.0.1 yet?

    Thanks all.

    System Version: moto g 3rd gen 24.41.33.osprey_reteu_2gb.reteu.en.EU retgb
    Build Number: MPI24.65-33
    Security patch level: 1 January 2016

    https://motorola-mobility-en-in.custhelp.com/app/answers/prod_answer_detail/a_id/110324
     

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  2. txaspeat

    txaspeat Member
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    i got marshmallow update a while back (uk). mine is 6.0
     
  3. Thom

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    Did you follow the instructions in the link you provided for checking when you did not get an automatic notification?

    ... Thom
     
  4. wooky69

    wooky69 Android Enthusiast
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  5. wooky69

    wooky69 Android Enthusiast
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    Is there somewhere I can check if my particular version hasn't had it rolled out yet?
     
  6. Thom

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  7. Marty48

    Marty48 Member
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    6.0 Marshmallow was released by Motorola/Lenova several months after other phone makes. Hopefully they take extra time to check it out before releasing it. Just repeating what I've heard/read elsewhere.
    Marty
     
  8. wooky69

    wooky69 Android Enthusiast
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    I was under the impression that Motorola updates their phones quite quickly. That's one of the reasons I bought one.

    I'm on 6.0 but have seen others have had 6.0.1 for a while so was wondering if there was a reason why it hasn't arrived for me. It would be handy if they provided a page showing which areas have been done and which are waiting. It just seems a long time for an update that was released in march.
     
  9. Thom

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    6.0.1 was a bug correction for 6.0 on some phones. I am running 6.0 on the Turbo 2.

    If you go to settings and check updates it will tell you if one is available. That is essentially the information you are looking for.

    ... Thom
     
  10. Marty48

    Marty48 Member
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    Regarding the release schedule for Motorola at the beginning of 2016, 6.0 was a "major" (whatever that means) update so it could explain the delay I reported.

    I just clicked on System Updates on my 3G 2015 and it says my phone is up to date at 6.0. Thom is very knowledgeable and as he says, 6.0.1 may not be significant or applicable for Moto Android phones.
     
  11. wooky69

    wooky69 Android Enthusiast
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  12. Thom

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    The link actually doesn't say the update is available. It says what the update contains.

    You check availability by going to your phone and checking updates.

    The release notes are usually posted before the software goes to soak test.

    ... Thom
     
    davez26 and wooky69 like this.
  13. rootabaga

    rootabaga Android Expert
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    I just bought my Moto G (VM) a couple of weeks ago following the failure of my LG. So far I'm really liking it, though I was a bit disheartened at not being able to root it and use Link2SD. It came with Lollipop.

    Today I got the message that Marshmallow was available, so after reading up on it, I ran the update. It installed 6.0.1. Something I'm really happy about is that we have the option to natively format and use the SD card as internal storage. That takes care of my losing Link2SD. However, I now can't get the phone to connect to the PC so I can move back all of the pictures and stuff I had backed up from the card. It will charge, and I can go in and click the radio button for "file transfer" under the USB, but it still never connects and shows up as a drive so I can copy the data back to the "phone". I'm presently copying that data from the PC to my google drive, but that's painfully slow and I'll have to deal with that as well bring it back down to the phone.

    If anyone who has installed Marshmallow 6.0.1 has any suggestions, I'd be most appreciative.

    Take care,
    Greg
     
  14. acejavelin

    acejavelin Android Expert
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    A couple things...

    The Virgin Mobile version of the Moto G 2015 is completely rootable, it has a bootloader than can be unlocked, TWRP is available, thus it can be rooted on Lollipop or Marshmallow.

    As far as the storage thing goes, Marshmallow changed some things so look at the basics first... each time you connect it to your computer, you must enable MTP file transfers by pulling down the notification drop-down and selecting "USB for charging. Select for more options" and in the resulting menu select Transfer Files (MTP), and your storage should show up on your computer now.

    If that doesn't fix it for you, the next step is to rebuild the media databases, since Android doesn't allow direct read/write of storage, it emulates it and the files are accessible via a database, sometimes it gets... well... out of sync, and we need to manually resync it. To do this, first disconnect your USB cable and then go to Settings - Apps and tap the 3 dot menu and select Show System, then scroll down and fine External Storage and Media Storage, in each one of these tap into it and then tap Storage and then Clear Data. Once that is complete, reboot the device. Once the device appears to be back up and fully booted, wait at least 5 minutes for the databases to rebuild. There is no indication this is occurring or completed so the time may vary depending on content, now reconnect your cable and change to MTP mode and you should be good to go.

    The next step if that doesn't correct the problem is to clear the cache partition, there are clear instructions on Moto's website for this.
     
  15. rootabaga

    rootabaga Android Expert
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    Thanks @acejavelin, I appreciate the help. I followed these steps and unfortunately it seems to be something on the PC end; when I go into device manager it shows there is no driver (although I've installed the manager from Motorola's site). Although the moto logo doesn't show up in the systray, the regular Windows systray entry will show it as connected, but without the driver, I can't actually get to it.

    When I look in the folders for the Motorola Manager there is one that says driver installations, but it's empty outside of a license .rtf file.

    This is my first issue with the Moto G and I'm really not happy about it.

    Any idea where to get an actual driver?
     
    #15 rootabaga, Sep 30, 2016
    Last edited: Sep 30, 2016
  16. rootabaga

    rootabaga Android Expert
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    Okay, well that is a bit crazy. After uninstalling and reinstalling the Moto Device Mgr software and still having no results, I tried the PTP, rather than the MTP, and it connected. It doesn't seem to be using the Moto interface (still no entry in the systray and no aptly-named processes running) so after I finish this I'll uninstall the Moto and see if it still connects. Really curious behavior.

    Not to mention ungodly slow at the transfer over USB. Not sure if that's related to the PTP vs. MTP, but the LG was faster at this. ;)

    Anyway, have a good weekend and thanks again for trying to help.
     
  17. acejavelin

    acejavelin Android Expert
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    I don't even know what the Moto software is... MTP (Media Transfer Protocol) is built into Windows, Mac, and Linux. I haven't really noticed it being very slow either, well, no slower than any other USB 2.0 device.

    Glad you finally figured it all out though.
     
  18. wooky69

    wooky69 Android Enthusiast
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    Well I've waited and waited and my Moto G 2015 is still on the January 2016 patch update. My friends G 2nd Gen is now on August 2015 patch level. What's going on?
     
  19. acejavelin

    acejavelin Android Expert
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  20. wooky69

    wooky69 Android Enthusiast
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  21. acejavelin

    acejavelin Android Expert
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    Not much Lenovo does with Moto makes much sense these days... G2 hasn't seen an update since last summer to my knowledge though, but it doesn't surprise me anymore.

    Google's Motorola committed to 2 years of quick software updates... Lenovo's Motorola, which is 10% of its work force remaining since they moved almost all jobs to Lenovo's existing Chinese infrastructure, does not promise or even suggest that. Look at the web pages for new Moto devices, do you see the big headers about fast updates, two Android versions, or any mention of the update policy at all? Nope, because Lenovo doesn't care, they want you to buy a new device every year. To Lenovo, Moto is just a name and not the philosophy that Google had it going for.

    My Moto X Pure Edition and Moto G3 are my last devices which will bear the Moto name... My son just replaced his G3 with an Axon 7 Mini when they were on sale last week, he loves it.
     
  22. wooky69

    wooky69 Android Enthusiast
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    Hmmm it's a massive disappointment. I'll start looking at Cyanogenmod then, I loved it on my S5 :)
     
  23. wooky69

    wooky69 Android Enthusiast
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    Annoyingly my G3 2014 has received another update and is now on October 16 patch level but my wife's G3 2015 is still on January 2016 patches. I just don't know why they would still update the older model over the new one. I wonder if they have them mixed up :)
     
  24. wooky69

    wooky69 Android Enthusiast
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    Well my Moto G 2015 has downloaded a 300+ Mb update today. States it's security, stability and something else. How odd that after a whole year of no updates they would suddenly send one out.
    It'll have to wait until tomorrow to install, I'll post what the update does :)


    Edit:
    Now on 6.0.1
    Build: MPIS24.107-55-2-5
    System: 24.201.5.osprey_reteu_2gb.reteu.en.EU retgb
    Android patch level: 1 October 2016
     
    #24 wooky69, Feb 9, 2017
    Last edited: Feb 10, 2017
  25. geoffbristol

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    I have just got a moto g 3rd 2 gb - and it came with 6.0.1. already loaded.
    I had little expectation to be able to connect to my pc as I am still on win xp with only service pack 2 ! I have no moto program installed. I was sort of relying on the otg for file transfers.

    I plugged it in just to see - as said - initially it sets to charge only. Touch and open the header box - choose mtp - and bingo, my old xp sees my phone and sd as removable drive !
     

Motorola Moto G (3rd Gen)

The third generation Moto G was announced in India in July of 2015 (it became available for purchase that same day). The Moto G 3rd Gen features a 5.0-inch LCD display, Snapdragon 410 processor, 16GB storage, 2GB RAM, 13MP rear/5 MP front facing cameras, 2,470 mAh battery, and is IPX7 certified against water/dust.

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