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General Stock SMS/ Cant send pictures

Discussion in 'Android Devices' started by Nyadia1614, May 20, 2016.

  1. Nyadia1614

    Nyadia1614 Member
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    This is silly but I cannot send multimedia messages. I can receive perfectly. My parents who have the same carrier, can send with no issues.

    Is this a glitch with S7?

    Is there a better messaging app that can replace the stock one?

    Help.
     

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  2. superlala

    superlala Lurker
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    What does it say when you try to send one?
     
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  3. BandOfBrothers

    BandOfBrothers Well-Known Member
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    You may need to contact your carrier and make sure your account is provisioned for MMS.

    Some tariffs do not have MMS as part of them and as such don't come out of a texting allowance and are charged for.

    A good 3G signal minimum is also needed to send mms.
     
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  4. Nyadia1614

    Nyadia1614 Member
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    It says error network error.

    I called my t-mobile provider, we have unlimited, checked my settings and trouble shooted still nothing.

    My parents are in the same house, same provider and account no issues with their s6.

    It's just sending I have issues. (I don't have a cap)
     
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  5. girolez

    girolez Often Off Piste
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    Hi

    Try Textra and see if that works.

    Swap your sim into another phone and try. If the problem persists, it's your account rather than the phone or software.
     
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  6. Nyadia1614

    Nyadia1614 Member
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    That's brilliant. I'm going to try that and I started using textra and it worked at first and now doesnt. Going to try my sim now!
     
  7. ymmie

    ymmie Well-Known Member
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    Check that the APN settings are correct. You can change them within Textra. They can be found with a Google search. I had to do that when I started using Textra. Never tried the stock app so can't help with that.
     
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  8. Nyadia1614

    Nyadia1614 Member
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    Okay tried the sim card and put it in my mom's phone, was able to send a picture quickly with no problems.

    So I'm guessing it's the phone.
     
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  9. ironass

    ironass Android Expert
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    This is a known issue with Galaxy S7/Edge, T-Mobile (USA) users.

    Try this... How to reset the APN on an Android device.... and that should hopefully fix it.

    If not, you may have to manually enter your T-Mobile (USA) APN settings as described, here.
     
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  10. Nyadia1614

    Nyadia1614 Member
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    It's fixed!
     
  11. Nyadia1614

    Nyadia1614 Member
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    Thank you everyone !
     

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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