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Stopping google from downloading promos/trailers

Discussion in 'Android Lounge' started by startac4, Oct 25, 2020.

  1. startac4

    startac4 Member
    Thread Starter

    google has started downloading promos/trailers for TV shows which play on my phone - sometimes even if I don't press the play button. I expect this is using up phone data usage (when I don't have wi-fi available) and battery. This just started happening today. How do I stop google from doing yet another thing on its own that I do not want.
     


    MrJavi likes this.
  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    What????

    Never heard nor seen this issue. What app is this happening? YouTube? Play Movies (now called Google TV)? Chrome browser?
     
  3. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Yes, ^this is the key question: what app are you talking about?

    I can think of media streaming apps where a trailer will play when you start the show (though not before) and where you have to skip it, but I've not heard of one which play trailers before you start watching anything. So which app is doing this is what we'll need to know.
     
  4. startac4

    startac4 Member
    Thread Starter

    It just shows up when I go to Play Store to see if there are any update availability notifications for the programs I have installed. It says "HBO Max Streaming - Don't miss the new series". For you and Apps are highlighted on the screen. I don't have nor use HBO - it's apparently trying to get me to install/subscribe to that. I don't want it downloading these trailers and I don't want it wasting the battery playing them every time I go to Play Store.

    How do I stop this and how do I delete what is already there?
     
    MrJavi likes this.
  5. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    It sounds like adware. What's the last app you installed? I'm guessing you didn't start seeing these until you downloaded and installed something else. When you first got your phone did it do that?
     
    MrJavi likes this.
  6. startac4

    startac4 Member
    Thread Starter

    I have not installed anything new in a long time. I did have updates that were recently installed. As best I recall T-Mobile and/or T-Mobile Scam Shield were the most recently ones updated. G-Mail may have been updated a short while before them.
     
  7. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Never heard of or seen anything like this from the Play Store app. Of course it's possible this is a regional thing. It's also true that updates to apps (including the Play Store itself) can change behaviour.

    However if you look in the Play Store's settings one of the options is "Auto-play videos", which you can set to "don't". Give that a go and see whether it does the job (and also check the other settings while you are there, as there may be other things you want to turn on or off).
     
    MrJavi, startac4 and dontpanicbobby like this.
  8. startac4

    startac4 Member
    Thread Starter

    Thanks Hadron. I set Don't Autoplay and also unregistered app pre-registration and upcoming events. One, or all, of those seemed to have worked. The promo/trailer is gone.
     
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  9. startac4

    startac4 Member
    Thread Starter

    I see new promo trailers are here on the phone, though they are not playing. It looks like the culprit is T-Mobile. When there is a T-mobile update available I expect its is to fix some bug. But now I looked at the list of installed programs and it shows that the latest installed T-mobile update "contains ads". That must be where these promos come from.
    I would un-install the T-mobile program but I don't know what will stop working if I do that. Question: Are these promo ads, though not playing, using up bandwith just to show that the ads are available for playing? Yesterday I got a warning from T-mobile that I used up my high-speed data limit in less than eight days! I don't see how that is possible - any program update I download is done with wi-fi enabled. I also have the setting to do updates only through wi-fi. So how this is high-speed allocation getting used up? Hence my question as to whether these ads, though not playing, are using up bandwith just displaying them, when I have w-fi is disabled (when I'm not home it's disabled so as not waste battery searching for my wi-fi).

    Addendum: I just looked at data usage on the phone and it shows Google Play Services using 21 MB over the past eight days! So google is eating up my high-speed data allocation. So it's either doing things in the background and/or the ads are using bandwith. Either way it must be happening when w-fi is off.
     
  10. Xavier Black

    Xavier Black Android Expert

    Nothing will brake if you get rid of the TMobile app..
    Also In settings..then application manager..then Google Play Services..then data usage..there's an unchecked box all the way down..go ahead and check that box..will prevent that app from doing its fishy/bogus thing behind your back..

    Let us know if that works.
     
    MrJavi likes this.
  11. Xavier Black

    Xavier Black Android Expert

    ..but you have to do the same with the Google Play Store as well..
     
    MrJavi likes this.
  12. startac4

    startac4 Member
    Thread Starter

    Thank you Xavier - but I don't see any box to check there, neither in Google Play Services nor in Google Play Store. There is a Background data button in each which are already set to off.
     
    MrJavi likes this.
  13. Xavier Black

    Xavier Black Android Expert

    Ok that back ground thing..maybe you are gathering wrong..by default comes on..
     
    MrJavi likes this.
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