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Storage full on Note 2, unable to reduce

Discussion in 'Android Devices' started by kezbabybabe, Feb 10, 2016.

  1. kezbabybabe

    kezbabybabe Lurker
    Thread Starter

    Hi Guys,
    I'm at my wits end, I've had my Note 2 for about 3 years now, there's nothing wrong with it and I want to continue using it, however I'm now suffering from full storage.

    It's a Galaxy Note 2 GT-N7100, currently running 4.4.2.
    I have rooted the device, using the instructions here: http://forum.xda-developers.com/showthread.php?t=2143479

    Device capacity is 16Gb, currently made up as follows:
    - System Memory = 5.46Gb
    - Used space = 1.26Gb
    - Cached data = 2.38Mb
    - Miscellaneous files = 8.79Gb
    - Available space = 500Mb
    (I'm not currently showing the storage full icon, but it'll pop up later I'm sure. :-/)

    Of the misc. files I can delete 168Kb, so there's obviously a lot of old files or junk on there that I can't access.

    I've moved as many apps to the SD card as I can and wouldn't say that I have a lot of apps downloaded and installed on the device.

    Basically my question is: How do I get at the files that are not required by the device and remove them, safely?

    Happy to provide more info if needed.
     



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  2. tube517

    tube517 Android Expert

    I had the same issue and backed up my files, photos, music, etc and then wiped internal storage. It made a big difference and my phone (Note2) was flying fast again.
     
    kezbabybabe and psionandy like this.
  3. kezbabybabe

    kezbabybabe Lurker
    Thread Starter

    I'm probably going to sound very dense here, but how did you wipe your internal storage? I back up my data regularly so this wouldn't be a problem.
     
  4. tube517

    tube517 Android Expert

    Well, I always use a custom recovery like TWRP or CWM so the option is there.

    Your phone is rooted so I recommend installing a custom recovery.

    I honestly don't know if the option is in the stock recovery but you can always check. Again, be sure EVERYTHING is backed up that you need. You may erase something you need if you are not careful.

    Good luck!
     
    kezbabybabe likes this.
  5. kezbabybabe

    kezbabybabe Lurker
    Thread Starter

    After a few attempts, I cleared everything back down to stock and then was able to install a custom ROM.
    Thank you for your help, my phone is as good as (almost) new.
     
    tube517 likes this.

Samsung Galaxy Note 2 Forum

The Samsung Galaxy Note 2 release date was September 2012. Features and Specs include a 5.5" inch screen, 8MP camera, 2GB RAM, Exynos 4412 Quad processor, and 3100mAh battery.

September 2012
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