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Support Storage issues

Discussion in 'Android Devices' started by Seanette, Sep 18, 2016.

  1. Seanette

    Seanette Android Expert
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    Apr 6, 2012
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    Female
    homemaker, looking for a job
    Sacramento, CA
    I'm on Android 4.3, the version Samsung supplies. I do have a downloaded update that refuses to install.

    Lately, my phone seems to insist on putting EVERYTHING on the 16gb internal storage, with very little going to the 32gb SD card. I'm now out of space in internal storage and can't make enough sense of the way this version of Android handles storage to figure out how to convince the phone to move things to where I think they should go.

    Suggestions? I really don't have time this week to do a re-ROM, but can't update apps at this point. I'd also really rather not delete my music or ebooks.
     

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  2. munemsahariar

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    how many internal stoarge you have now ? how many apps you install and tell me your ram.
     
  3. mydian

    mydian Android Expert
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    Apr 8, 2012
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    2-Way Radio Repair Technician
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    Is the phone rooted? If so that's why the update won't install.
     
    Jfalls63 and scary alien like this.

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