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Support Strange Crashing (with photo)

Discussion in 'Android Devices' started by sertaconay, Jan 21, 2013.

  1. sertaconay

    sertaconay Lurker
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    Hello Dear Android Users.

    I have a strange problem with my Nexus 7. It mostly crashes while i was playing NFS or FIFA games about five-ten minutes. It also crashes while other apps are running but not that much. I don't know what was wrong but i take photo of the screen maybe somebody had this. When it crashes, sounds are like television which doesn't show things properly.(I don't know how to call this sound.)

    [​IMG]

    I bought Nexus about ten days ago. I have an antivirus app and similar security and performance apps.

    Thank you.
     

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  2. JanComputerman

    JanComputerman Android Enthusiast
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    That is a typical screen pattern that you would see when the program runs into the video graphics memory. you should probably do a factory reset and use it normally without those game apps that you installed and see if it runs normally before you install your games again.
     
    GirlFriday likes this.
  3. sertaconay

    sertaconay Lurker
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    OK, i did a factory reset as you say. I will use my Nexus without games for 4-5 days and then install the games. I will install my other apps except battery saver or performance apps, now.
     
  4. TheAtheistReverend

    TheAtheistReverend Anybody want a peanut?
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    Let us know if it continues!
     
  5. sertaconay

    sertaconay Lurker
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    Hello again.

    It happened last night. I didn't install any game app. I was browsing apps in the menu, this screen appeared. Battery was 4% around. Should i send it where i bought it and want them to fix this issue or do you suggest anything to do?
     
  6. JanComputerman

    JanComputerman Android Enthusiast
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    You ran the battery down that low? Yikes! That could be the problem ... The battery gauge is not that precise and a surge could drag it down just enough to crash it. In an effort to have the battery last as many years as possible don't go below 50% charge.
     
  7. sertaconay

    sertaconay Lurker
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    Then i will try a few days without running battery that low. Is it harmful to play while charging? I did a quick search and some people says that it's no harm. But when i play game before that screen appears and using other apps while charging, my Nexus was getting hotter. I need to indicate that i saw this screen pattern more while my Nexus was hotter. I don't know if it is coincidence. Sorry for not saying this in first post.
     
  8. JanComputerman

    JanComputerman Android Enthusiast
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    Yup too hot to hold to hot to drink, errr play games! Old Chinese saying! It is why their tea cups have no handles. Remember there are no cooling fans on your tablet so if you got a game that's making it work really hard and you're in a warm room or holding it in your hand you just limited the cooling affect and it will crash if it overheats. Those 12 video processors and quad core CPU can generate a little bit of heat if you really make them work hard. Usually gets hot along the left lower side when held in portrait mode.
     

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