1. Download our Official Android App: Forums for Android!

Support Strange stuck pixel

Discussion in 'Android Devices' started by Narek, Sep 25, 2011.

  1. Narek

    Narek Member
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    30
    Joined:
    Sep 14, 2011

    Sep 14, 2011
    30
    0
    15
    Yesterday I noticed a light blue stuck pixel. This was against a white background. So I went and got the lcd stuck pixel checker to see.
    When I ran the checker, this is what I saw. Under a red background, the pixel was solid black. Under a green background, unnoticable. Under a blue background unnoticable. Under a black background, unnoticable. Under a white background, light blue. Anyone have any idea what this may be? Anyone have similar problems? Just with my personal experience with dead/stuck pixels, the pixel should never change color even though the background changes color, am I right? This pixel seems to be changing colors and refusing to light under a red background... strange... any help? suggestions?
     

    Advertisement

  2. Riche101

    Riche101 Android Enthusiast
    Rank:
    None
    Points:
    113
    Posts:
    739
    Joined:
    Aug 19, 2011

    Aug 19, 2011
    739
    137
    113
    Male
    EarthCaust Photography, Volunteer, Enviromental Re
    UK- Edinburgh, Brazil - 2 hrs from Rio de Janeiro

    How long have you had the phone? i'd take it back too shop and get it replaced
     
  3. Narek

    Narek Member
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    30
    Joined:
    Sep 14, 2011

    Sep 14, 2011
    30
    0
    15
    One month. Its such a microscopical that I noticed it only yesterday.
    I wonder if its possible to fix or to replace the display in the samsung service centre?
     
  4. Riche101

    Riche101 Android Enthusiast
    Rank:
    None
    Points:
    113
    Posts:
    739
    Joined:
    Aug 19, 2011

    Aug 19, 2011
    739
    137
    113
    Male
    EarthCaust Photography, Volunteer, Enviromental Re
    UK- Edinburgh, Brazil - 2 hrs from Rio de Janeiro

    best thing is to take it back to where you got it or get in touch with repair centre as its a hardware fault and you are still under warranty
     
  5. Narek

    Narek Member
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    30
    Joined:
    Sep 14, 2011

    Sep 14, 2011
    30
    0
    15
    I called samsung service centre and they told me that only the phones with more than 3 dead pixels could be replaced under warranty.
    Is there any way to add dead pixels?
     
  6. Riche101

    Riche101 Android Enthusiast
    Rank:
    None
    Points:
    113
    Posts:
    739
    Joined:
    Aug 19, 2011

    Aug 19, 2011
    739
    137
    113
    Male
    EarthCaust Photography, Volunteer, Enviromental Re
    UK- Edinburgh, Brazil - 2 hrs from Rio de Janeiro

    Dont think so, Have you spoken to the company you got it from you may have better luck with them
     
  7. Narek

    Narek Member
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    30
    Joined:
    Sep 14, 2011

    Sep 14, 2011
    30
    0
    15
    Yes. First of all I called the company where I got my phone.
    They told me to contact with Samsung service centre, because my phone on one year warranty there.
    When I called service centre they asked me how many dead pixels I have?
    I told them that I have 1 dead pixel and they said me that they can replace phone only if it has 4 and more dead pixels.
    I read on different forums too that its their policy. :(
     

Share This Page

Loading...