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Strange Textra notification

Discussion in 'Android Help' started by DaveInTrinity, Oct 30, 2019.

  1. DaveInTrinity

    DaveInTrinity Lurker
    Thread Starter

    Hello,

    My wife has a Samsung S7Edge and is having a problem with Textra. I have exhausted my knowledge on this.

    Textra is set with a custom text-tone and works perfectly with every text EXCEPT mine. My texts go through, but there is no notification.

    I have considered that perhaps my contact has a custom ringtone, but I've checked and it does not. Also, I'm not in the block list.

    Any help would be appreciated.
     



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  2. tube517

    tube517 Android Expert

    Did you contact Textra support? They are usually very good and responsive for issues on their app
     
    PitCarver likes this.
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