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Support stratosphere update

Discussion in 'Android Devices' started by bzw, Sep 20, 2012.

  1. bzw

    bzw Lurker
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    Since the update I keep getting that process.com force close thing. If I want to reset the phone, is there an app out there that will backup the apps on the phone andtheir settings? I don't want to have to redo them again. Phone isn't rooted.
    Thanks
     

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  2. acejavelin

    acejavelin Android Expert
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    MyBackup will do that, but you run the risk of just putting the problem back in again if you restore it.

    Best bet is to backup the data you need, then reinstall apps, and then restore any needed data.
     
  3. txrose72

    txrose72 Well-Known Member
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    Astro File Manager includes a good app backup manager which I use which loads all the apps in their native .apk format into a folder it generates called Backup/Apps on the SD card (I assume you have one installed). Once the backed is complete save that folder and any of your date fo;ders like pictures, music, documents or videos to a folder in your computer. After reset you can load Astro FM from the Play Store and then reinstall the Backup/apps folder to the SD card if it was deleted during restore and reinstall the apps from there. If you have any suspicions about any app which may have caused your problem don't install them initially. If your phone is stable then install the questionable apps one at a time and check your phone after each install. Or just don't install them if you don't need/want them.
    Good luck1
     
  4. bzw

    bzw Lurker
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    thanks, but MyBackup will only do the settings of the apps if the phone is rooted (that's what they claim it does).

    I tried Astro (with one app), and it does the same thing; gives it back as if i was installing it new.
     
  5. txrose72

    txrose72 Well-Known Member
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    You are correct about Astro. Sorry I missed that you specifically asked for a backup that would save the settings.
     

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