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Support Stuck in Boot Loop

Discussion in 'Android Devices' started by BalloonPark, Jan 24, 2013.

  1. BalloonPark

    BalloonPark New Member
    Thread Starter

    Jan 24, 2013
    For about a week my Strat has been shutting itself off without warning in the middle of use. No shut down animation, just a black screen. Usually I can just turn it right back on, but today it got stuck in a boot loop.

    It will only display the Samsung logo, go to black, and do it again. Trying for a factory rest (Volume Keys and power button) does not work, the phone just resets and displays the Samsung logo again and again. Same issue with holding just the down volume key.

    Even after taking out the battery for a few hours, as soon as I put it back in the loop restarts regardless if I touch the power button.

    My phone is not rooted, and I have had it for about one year.

    My google fu is weak, and I have been unable to find any solution to this.

    Has anyone solved this issue?



  2. acejavelin

    acejavelin Well-Known Member

    Jun 4, 2012
    VoIP/Telephony/IT Technician
    Bismarck, ND
    Although it sounds like the kernel or file system is corrupted, I would try removing the SIM card and try to boot, if that works I would contact VZW for a replacement SIM card.

    The reboot in call was a common issues with the Stratosphere, I had two replaced for that exact issue, although I was always able to recover from it, it appears to be a hardware issue since I tried several ROMs and kernels and had no success in avoiding it once it started.

    Honestly though, if you have factory defaulted, are on the stock ROM (no CWM Recovery), there aren't a lot of options other than getting a replacement. At one year the device is out of warranty so you would need to have Verizon's TEC (Total Equipement Coverage) but if you don't I believe open enrollment into the plan is available right now (till the end of the month if I remember correctly) so you might be able to sneak into the program and get a replacement.

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