So the phone has been a bit quirky since the OTA, but nothing major. However, today I was on the internet and the phone totally crashed and then began to reboot. However it has been stuck in reboot mode since then, going from HTC to Verizon screens over and over. I've removed the battery twice, and let it sit, and nothing. Still stuck. Any recommendations other than a factory reset?? NOTE: It was not charging and I do not have it rooted. It just plain crashed.