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Support Stuck in sense force close loop after o2 froyo update

Discussion in 'Android Devices' started by gmason86, Sep 29, 2010.

  1. gmason86

    gmason86 New Member
    Thread Starter

    Sep 29, 2010
    Hey all,

    Just looking for some advice.

    Just did the OTA froyo update from O2 last night. All appeared to go well and successful, past the point where I heard other people's got stuck.

    But when I slide down the slider and put in my password, it gets stuck in a force close loop for com.htc.launcher. Seems to not be able to open sense and keeps looping round.

    I saw a post from someone saying they had that problem, but then they just hit the search button and got the quicksearch, went to settings, then cleared the data for the appropriate application and then it worked fine.

    But when I hit the search button, nothing happens. If I hold it down, I get the google voice search, but I can't seem to get to settings from there.

    Does anyone know another method to get into settings as I'm hopeful this will fix my problem as suggested by some others. I'd much rather that than take it back to O2...

    I can get into messages, phone, mail and internet.

    But search in the above obviously just searches items from that application.

    Hopefully someone can help :)




  2. SUroot

    SUroot Well-Known Member

    May 25, 2010
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    You will probably have to factory reset from recovery.

    Turn off phone. Hold vol down and press power. Navigate to recovery using volume up and down, power to select.

    At the black screen with triangle, Vol up + power. Choose the data wipe / factory reset option.

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