Aug 17, 2011
I need help with my Droid Maxx, I have had it almost 2 years but am not quite ready to upgrade. I was sitting at home this evening and started to download an app from the play store when it suddenly crashed. It rebooted on it's own but has been stuck on the red eye screen. I have pressed vol - and pwr until it resets itself but it keeps getting stuck in this mode. I have been trying to get it to boot into the menu and then go into safe mode or clear the cache but I can't get it to open up. It just keeps resetting and getting stuck when I try. I need to get pictures, apps and numbers off the phone still. Now, I'm sure someone will ask but I have tried to keep everything backed up through google play and verizon number backup but I don't know if my app data comes with the backups. Things like games that don't connect to a cloud to load the information and a notepad app that with some general information on it.

I don't know what else to do, please help!