Stuck Simm card in moto g5 plus phone

[lheredia]

HI:

A simm card got stuck inside a new moto g-5 plus phone. Any suggestions as to how to retrieve the card or open the back of the phone? thanks in advance, Larry

 

[Phalon4]

HI:

A simm card got stuck inside a new moto g-5 plus phone. Any suggestions as to how to retrieve the card or open the back of the phone? thanks in advance, Larry

On some devices there is a tiny spring mechanism that eject the card when pushed down properly. But if the Sim card has contaminated with any sticky or debris to free it. You may need to try getting some tweezers and gently grasp on both sides and slowly remove it from its port. If you remove it make sure that you get some Auto sensor cleaner because that's the only solvent that will totally remove any grease and debris without leaving any residue that has been tested by me and never fail to work and won't damage your Sim Card. Note: under all circumstances try not to put your fingerprints or any type of oil on the gold surface of your SIM card.

 

[lheredia]

HI:

A simm card got stuck inside a new moto g-5 plus phone. Any suggestions as to how to retrieve the card or open the back of the phone? thanks in advance, Larry

 

[lheredia]

On some devices there is a tiny spring mechanism that eject the card when pushed down properly. But if the Sim card has contaminated with any sticky or debris to free it. You may need to try getting some tweezers and gently grasp on both sides and slowly remove it from its port. If you remove it make sure that you get some Auto sensor cleaner because that's the only solvent that will totally remove any grease and debris without leaving any residue that has been tested by me and never fail to work and won't damage your Sim Card. Note: under all circumstances try not to put your fingerprints or any type of oil on the gold surface of your SIM card.

 

[lheredia]

Hi:

Thanks for your suggestion. It worked. I do think the sim is damaged. I will return it to the phone store for a replacement, I hope. thank you for your guidance.
Best wishes

 

[Phalon4]

Hi:

Thanks for your suggestion. It worked. I do think the sim is damaged. I will return it to the phone store for a replacement, I hope. thank you for your guidance.
Best wishes

Did my suggestion I offered to remove the SIM card damage it or was it damaged from being stuck?