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Support Stupid keis

Discussion in 'Android Devices' started by brindall, Jun 2, 2011.

  1. brindall

    brindall Member
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    Hey guys,

    Having problems with updating my phone to gingerbread. It starts off fine, i connect my sgs, it comes up with you need to run the update, so i start update. Move to accepting agreements. Then it asks me what i would like to back up. But after i choose what to back up, it says error occured, back up failed. So i just continue, the update says its preparing, then it says the same thing with that, error occured program will now close. So i try doing it by skipping the back up process, the same thing happens again.

    Can anyone help?

    Also i was reccomended that after each update i should do a factory reset, i did this after the froyo update, and obviously it gets rid of majority of things, and it does make the phone work better, but i want to be able to do it in such a way that i keep all the apps i have downloaded.

    Bit of advice on both matters please guys.
     

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  2. Purnil

    Purnil Newbie
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    I get the same error. I even tried to run kies with administrator permissions, but no success.
    Someone pls help.
     
  3. brindall

    brindall Member
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    Do you run your galaxy s, with any type of launcher? For instance launcher pro or, go launcher ex?
     
  4. Purnil

    Purnil Newbie
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    I have MxHome Launcher installed. But I use TouchWiz while upgrading.
     
  5. brindall

    brindall Member
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    I was thinking, that i run launcher pro. Was wondering if the different launchers would interfere with it, i think ill try it tonight using TWlancher, probably wont make a difference but its worth a try ay.
     
  6. brindall

    brindall Member
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    Got in contact with samsung, turns out there are some corrupt versions of kies out there. If you uninstall your kies...then download it again from

    www.samsung.com/uk

    Just search for it on there that where i found mine. But when you go to update it befor you plug your phone in the usb..make sure your phone is completely idle... so use the TWlauncher....put it in flight mode....turn data connections of including bluetooth and wireless. Then plug in and off you go. Mine updated, and gingerbread is working like a charm. Its made the phone so much better.
     
    ginomaccio and Purnil like this.
  7. Purnil

    Purnil Newbie
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    upgrading my kies to Kies_2.0.1.11053_66_6.exe (as shown in above post by "brindall") and then doing a factory reset solved my problem :)
     

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