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Support Suddenly not getting 3G

Discussion in 'Android Devices' started by spangler07, Nov 19, 2009.

  1. spangler07

    spangler07 Well-Known Member
    Thread Starter
    18

    Oct 28, 2009
    79
    10
    18
    Philadelphia
    I was getting 3G yesterday, my first full day with the phone, and suddenly today, I can't connect to 3G at all. I've tried turning off and on the Mobile Network. I've restarted the phone 3 times. I don't know what else to do.

    Anyone else experiencing this problem? Or has anyone heard of it/seen a fix?
     

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  2. Caddyman

    Caddyman Well-Known Member
    233

    Nov 10, 2009
    3,216
    638
    233
    Mechanical Piping Designer
    Delaware
  3. ryanc2

    ryanc2 Well-Known Member
    16

    Nov 18, 2009
    49
    1
    16
    This fixed it for me:

    Settings --> Wireless Controls --> Mobile Network Settings --> Network Service.

    Make sure it is set to Automatic. Mine was set to 'Home Only' and I couldn't stay off 1X to save my life. Now nothing but 3G.

    Hope this helps.
     
  4. spangler07

    spangler07 Well-Known Member
    Thread Starter
    18

    Oct 28, 2009
    79
    10
    18
    Philadelphia
    Thanks do much. I'll definitely try that!

    It did sound like this is an issue being addressed in the Dec 11 patch though. Perhaps this is a short term workaround?

    What's the difference between home only and auto?
     
  5. ryanc2

    ryanc2 Well-Known Member
    16

    Nov 18, 2009
    49
    1
    16
    Not entirely sure what the difference is, but the Verizon guy made it sound like it should definitely be on Automatic. Either way, I have been strong 3G since.

    The 12/11 fix is supposed to address when acquiring a 1X signal, it will not lock back on to 3G, but a reboot should be a workaround.
     
  6. Grizzld

    Grizzld Well-Known Member
    35

    Nov 9, 2009
    76
    0
    35
    I believe, if your phone is on 'home only,' it will only work when it is within range of your home system which is determined by your System Identification Number (SID).

    Here's a little more info on the subject:

    System Identification Number (SID) Allocations
     

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