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Root SuperSU Binary Update Problem - Phone NOT Calling Out - reinstall com.android.com??

Discussion in 'Android Devices' started by scudder, Mar 6, 2016.

  1. scudder

    scudder Android Expert
    Thread Starter
    May 21, 2010

    May 21, 2010
    Ex-attorney ("retired" at 27)...
    State of Confusion (FL too)
    Hi Everyone!

    I was recently prompted to update the SU Binary in my SuperSU app. I did so on one of my phones. I hit the TWRP option (on the right side of the prompt screen), nothing happened, phone did not reset so I rebooted into recovery. The update ran automatically and the phone rebooted.

    I noticed two issues (perhaps there are more). The huge problem is that I cannot make OUTGOING calls. I use a custom dialer PixelPhone Pro. I click on a contact to dial and nothing happens. I type in number to dial, hit the green "send" button to make the call, nothing happens.

    I also tried the stock Phone app....same thing, cannot dial out.

    I attempted to update the Profile and PRL for the phone, however, as that appears to need to make a "special call" that function is not working either.

    I rebooted the phone to see if that could help. Now I cannot reach any function of the phone because I constantly get the message "...the process com.android.phone has stopped" obviously related to the previous problems.

    I dirty-flashed the ROM...that did not help. I even tried to flash an older SuperSU version (I don't know what that would have done....I'm running on HOPE now ) and that didn't help. Re-dirty-flashed the ROM a second time. Again that didn't help.

    I flashed an old backup and THAT WORKED fine. Problem is that the backup is 6 months old. I could quit and totally clean/wipe/install the ROM and start again from scratch but I reeeeeeallly don't have time for that at the moment.

    Is there ANY way I can simply get my com.android.phone process back?? Why did all this happen in the first place??

    ANY help is greatly appreciated!! THANK YOU!!



HTC One M9

The HTC One M9 is the company's 2015 flagship smartphone. Its specs include a Snapdragon 810 chipset, 5-inch 1080p display, 3GB of RAM, a 20MP rear camera paired with an UltraPixel front camera, 2,840mAh battery, and more.

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