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Root SuperSU Binary Update Problem - Phone NOT Calling Out - reinstall com.android.com??

Discussion in 'Android Devices' started by scudder, Mar 6, 2016.

  1. scudder

    scudder Android Expert
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    May 21, 2010
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    Ex-attorney ("retired" at 27)...
    State of Confusion (FL too)
    Hi Everyone!

    I was recently prompted to update the SU Binary in my SuperSU app. I did so on one of my phones. I hit the TWRP option (on the right side of the prompt screen), nothing happened, phone did not reset so I rebooted into recovery. The update ran automatically and the phone rebooted.

    I noticed two issues (perhaps there are more). The huge problem is that I cannot make OUTGOING calls. I use a custom dialer PixelPhone Pro. I click on a contact to dial and nothing happens. I type in number to dial, hit the green "send" button to make the call, nothing happens.

    I also tried the stock Phone app....same thing, cannot dial out.

    I attempted to update the Profile and PRL for the phone, however, as that appears to need to make a "special call" that function is not working either.

    I rebooted the phone to see if that could help. Now I cannot reach any function of the phone because I constantly get the message "...the process com.android.phone has stopped" obviously related to the previous problems.

    I dirty-flashed the ROM...that did not help. I even tried to flash an older SuperSU version (I don't know what that would have done....I'm running on HOPE now ) and that didn't help. Re-dirty-flashed the ROM a second time. Again that didn't help.

    I flashed an old backup and THAT WORKED fine. Problem is that the backup is 6 months old. I could quit and totally clean/wipe/install the ROM and start again from scratch but I reeeeeeallly don't have time for that at the moment.

    Is there ANY way I can simply get my com.android.phone process back?? Why did all this happen in the first place??

    ANY help is greatly appreciated!! THANK YOU!!

    Scott
     

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