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Support - Apps can't Access Internet on Mobile Data

Discussion in 'Android Devices' started by pinkydoe, Apr 10, 2012.

  1. pinkydoe

    pinkydoe Lurker
    Thread Starter

    I posted the following on the CyanogenMod boards too, but no response yet. Hoping someone here can help me with this weird problem I have. Any help is much appreciated. Also this is my first post, and I'm quite a n00b, so please be kind.

    Let me describe the problem in some detail:
    When using Wifi everything works as per usual.
    When using mobile data (Wifi disabled) apps cannot access the internet.
    E.g. Whatsapp messages not delivered, No news/weather updates, Play Store wont load etc.
    BUT I CAN browse the web . (Visit the CyanogenMod home page, Wikipedia etc.)
    So I believe this can't be an APN setting problem or something of that sort, since there is internet access to the phone, just not to any app other than the Internet Browser.

    I am a first time flasher, so please be kind. I used the instructions on: [https : //gist.github.com/1694742] to flash to CM7.1.0 (also followed the optional Gapps part). I couldn't use the instructions on the official wiki since my Hboot version is 2.00.0002.

    It might be worthwhile noting that on my first boot, I tried to set up my Google account but failed, since (I presume) it could not get to the internet (even though the H sign is visible on top next to signal strength). Later on I can set up my Google account using wifi. Also no Google apps were actually there (even though I followed the instructions to flash them in) on first boot. I have to go to the market and manually download them (Gmail, youtube etc.) I'm not sure whether that is normal, but that's how it is. I have tried this entire process a couple of times, and always ended up with the same results: everything works on wifi, but apps (other than the Internet Browser) can't access the internet on mobile data (3G/H).

    Also perhaps worth mentioning: I have now flashed to CM7.2 RC1 using ROM Manager, everything works fine, except that I have the same exact problem as before.

    Any help is much appreciated !

    Thanks in advance!
     



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  2. InfernalByte

    InfernalByte Android Expert

    Could be a radio or kernel problem, but first of all check your settings to ,ake sure that the apps have permission to access the data. I don't know your rom but there will be a setting, possibly your data download threshold is too low.

    Data over wifi only etc?
     
  3. pinkydoe

    pinkydoe Lurker
    Thread Starter

    Thanks for the reply. But I tried every setting I could think of. It doesn't make sense if the browser is working, but other apps aren't working no?

    Anyhow I upgraded to cm9 Alpha. Problem solved :D!

    It's a pity though, cm7.2 RC1 was probably the best I've tried.
     
  4. rapk

    rapk Lurker

    Go to network connection, in access point select restore to default setting the problem will be solved i had the same problem
     
  5. Navan krish

    Navan krish Lurker

    thank you. It works:)
     
  6. Anupm

    Anupm Lurker

    I have the same similar kind of problem. Browsers are (Google, Chrome Firefox) not working, but other apps like Facebook, WhatsApp are working. Did everything including APN setting "Restore to default", talking to service provider, changed SIM. Nothing worked. Everything works fine when in Wi-Fi connection. Only option remains factory reset. Trying to avoid this painful path.

    Any help is much appreciated!

    Thanks in advance!
     

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The HTC Desire S release date was March 2011. Features and Specs include a 3.7" inch screen, 5MP camera, 768GB RAM, Snapdragon S2 processor, and 1450mAh battery.

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