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sync issues

Discussion in 'Android Devices' started by chukka63, Jul 11, 2013.

  1. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    Hi,when i go to settings,accounts,click on my account,at the bottom i constantly get a message saying "sync is currently experiencing problems.It will be back shortly".
    Its been like this since March,how long is "shortly" and is there a fix for this

    thx
     



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  2. GuitarG20

    GuitarG20 Clueless Senior Member

    If you click on the account that is having issues you should be able to see what exactly is having issues syncing. Once you find this out we can probably help better :)
     
  3. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    the issue is with contacts
     
  4. GuitarG20

    GuitarG20 Clueless Senior Member

    Do your contacts sync correctly? Meaning if you made a new contact and then went to check Google contacts on a computer a little while later, would it be there?
     
  5. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    i posted a thread about syncing my contacts and locating them on my computer because i cant find them on my laptop anywhere.So i guess the answer is no.
     
  6. lion7718

    lion7718 Android Enthusiast


    They're not on your computer, but Gmail.com...
    Sign into you Gmail account...in the upper left corner under Google you will see Gmail...click the arrow & choose Contacts.
     
    GuitarG20 likes this.
  7. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    i dont use gmail but hotmail
     
  8. lion7718

    lion7718 Android Enthusiast


    You have to use a Gmail account to activate your Android phone, that's where your contacts are synced to.
     
  9. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    ive begrudgingly created a gmail account and still the contacts wont sync.i still cant find my contacts on my laptop
     
  10. Hook

    Hook Ever since DU... ;-)

    When you say you created a gmail account, what do you mean? It essentially already existed. Your Gmail account should be the same as your login to your Android. Again, that is the account where contacts will be synced to. So when you go to gmail in your browser, you should be putting in the same username (email) and password you used to initialize your android.
     
  11. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    i signed up using my hotmail account
     
  12. GuitarG20

    GuitarG20 Clueless Senior Member

    Are they showing up in your hotmail contacts then?
     
  13. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    no idea,where do i find them on my laptop.I've been use to Nokia's and they didn't have all these 3rd party apps and stuff,it was just there and worked,well until they tried to get technical haha,hence me coming over to android.
    P.S.,im a bricklayer and nothing techy
     
    GuitarG20 likes this.
  14. GuitarG20

    GuitarG20 Clueless Senior Member

    If you go to the Hotmail website and try and look at your contacts, are they there?
     
  15. lunatic59

    lunatic59 Moderati ergo sum
    Moderator



    Sorry, it just made me think of that line. ;)


    From Yahoo!

     
  16. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    ive reset my phone to factory and its synced everything including contacts but thwere they are on my laptop i have no idea haha
     
  17. Hook

    Hook Ever since DU... ;-)

    They aren't on your computer. Both Gmail and Hotmail are web based. You can view them on your computer using your web browser.
     
  18. SiempreTuna

    SiempreTuna Android Expert

    Note that you will need to check the gmail (or maybe googlemail) account that was used when you set up your phone.

    To find out what this was go into Settings and under Accounts, tap Google. The top section of the next screen is Accounts and this shows the account name your phone is using and whether sync is turned on or off.

    If you tap the gmail/googlemail address you will get a number of options, one of which is Contacts with the note Touch to sync now. Touch it to sync now.

    Once you've done that, you can go to your computer, fire up a browser, log into gmail using the account name you found above and you should be able to find your contacts. Can't tell you how to do that coz I rarely use gmail so can't recall where to find contacts - unfortunately, finding things in gmail is a complete PITA.
     
  19. Hook

    Hook Ever since DU... ;-)

    Not so bad. At the top left, there is a drop down arrow next to "Gmail" the drop down list lets you chose between Gmail, Contacts and Tasks.
     
  20. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    Thx,i finally found my contacts and subsequently deleted 2 as they were in the "starred" section,whatever that is lol.Thx.
    Is there anyway of finding them through Hotmail as i never use gmail and all my other email/stuff is on Hotmail.
    I know im awkward,its an age thing :D
     
  21. lion7718

    lion7718 Android Enthusiast

    Starred contacts are contacts you had as Favorites.

    No
     
    chukka63 likes this.
  22. chukka63

    chukka63 Android Enthusiast
    Thread Starter

    thank you.bummer about the hotmail bit and no idea how they got in my favourites that i never knew i had haha.
     

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