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Sync Trouble with Contacts

Discussion in 'Android Devices' started by RyanB, Feb 16, 2010.

  1. RyanB

    RyanB Guest
    Thread Starter

    I noticed the other day that my contacts aren't syncing with the rest of my Gmail account. I get calender and gmail to sync without a hitch, yet the contacts haven't synced in about a month now. It says that sync is currently experiencing problems. It will be back shortly. Does anyone have any thoughts or recommendation before I head off to a VZW store later?
     

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  2. I had this exact thing a while ago. What ended up working for me was to clear data/cache for contacts in settings (I did Gmail and calendar too, not sure you would really need to though) then I rebooted. It didn't work on just the reboot so I re-cleared them and did a battery pull. It's been working like a charm ever since.
     
  3. RyanB

    RyanB Guest
    Thread Starter

    Where in settings should I be looking? The only place I know of off the top of my head to do that from would be under the list of apps, but contacts wouldn't be located there.



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  4. Settings/applications/manage applications/menu-filter-all/contacts/clear data. Do the same for contact storage.
     
  5. RyanB

    RyanB Guest
    Thread Starter

    Thanks, but that didn't seem to help in my case. I don't know if it matters, but I didn't have a cache to clear when I found the "app" for it in the settings. Also, around the date that it stopped syncing, I remember that I attempted to restore a backup from that morning to retrieve some deleted data. I changed my mind and cancelled the restore, only at that point my Droid had duplicate contacts and asked about removing them (which I recall confirming). Could the aborted restore have affected out somehow?



    Sent from my Droid using Tapatalk
     
  6. RyanB

    RyanB Guest
    Thread Starter

    I'm thinking about doing a factory reset, and using Sprite backup to restore everything except the contacts, which I'm hoping will restore safely from the web. Is this a good idea?



    Sent from my Droid using Tapatalk
     

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