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Support Synch problem with Outlook 2007

Discussion in 'Android Devices' started by 275 GTB, Jun 12, 2010.

  1. 275 GTB

    275 GTB New Member
    Thread Starter

    Jun 12, 2010
    Having downloaded the very latest software from HTC I have a problem synchronising the information from my Outlook 2007 program.
    See attachment below.

    I have received the following advice from HTC.

    Hi Geoff, Thank you for your email. What I would suggest you to try is to uninstall both HTC Drivers and HTC Sync from the Control Panel (Add/Remove programs). Once this has been removed I would recommend to turn off the internet connection before installing the HTC Sync program again. This is because Windows 7 automatically gets update drivers online instead of from the program, this can lead to problems in installing or using HTC Sync. Best regards, Jozefine M HTC

    Their recommendation did not work.
    Further suggestions (polite!) will be most welcome.

    Thanks, Geoff.

    Attached Files:



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