Syncing issues after factory reset

[cth95mustang]

Well, I backed up my info and did a factory reset, because I believe it's probably a good idea.

Now for some reason, it will not sync right with facebook. None of my contacts pictures are showing. Also, when I go into 'people', and go to the option that allows you to pick who you want to show, (google, facebook, phone, etc...) it shows my facebook contacts as being 0.

Anyone know how to get it to sync back properly? I went straight to the sync accounts setting and synced facebook, google, and the weather right from the beginning. But no luck.

 

[xx_bishop_xx]

Well, I backed up my info and did a factory reset, because I believe it's probably a good idea.

Now for some reason, it will not sync right with facebook. None of my contacts pictures are showing. Also, when I go into 'people', and go to the option that allows you to pick who you want to show, (google, facebook, phone, etc...) it shows my facebook contacts as being 0.

Anyone know how to get it to sync back properly? I went straight to the sync accounts setting and synced facebook, google, and the weather right from the beginning. But no luck.

I read this in an earlier post, I can't vouch for its effectiveness, as I do not use Facebook. (GASP! ... I know). Hope it helps out.

Here's a complete fix for the facebook contacts issue

Add back the syncing for Facebook for HTC Sense
Menu, settings, accounts & sync, add account, Facebook for HTC Sense, (when done go back to home screen)
Now go back and delete the contacts storage again
Menu, settings, applications, manage applications, manage applications, (wait for it to load), Contacts storage, Clear Data, (when done go back to home screen)
Configure settings for Facebook for HTC Sense
Menu, settings, accounts & sync, Facebook for HTC Sense, uncheck Sync contacts, (when done go back to home screen)
Finally, Re-sync Google contacts
Menu, settings, accounts & sync, Sync all, after that hit the home button and see if it all works correctly!


sorry for it being dumbed down, I typed this up for a person who isn't as technically savvy as most of us. also this assumes that you deleted facebook for htc in the accounts and sync menu. I had her do that already.

 

[doogald]

The Android official Facebook app was having issues yesterday. Perhaps the built-in HTC Sense app is also having issues?

 

[cth95mustang]

Well, i did another factory reset, and it seems to have fixed the issue. Maybe it's because, this time I didn't import all of the data that I backed up with mybackup pro. I'm not sure.

And I just reinstalled the apps this time, instead of going to mybackup pro. It made me check the 'unknown source' thing last time in order to re-install the apps I had backed up. I guess because it wasn't re-installing directly from the android market.

 

[Frisco]

Well, i did another factory reset, and it seems to have fixed the issue. Maybe it's because, this time I didn't import all of the data that I backed up with mybackup pro. I'm not sure.

And I just reinstalled the apps this time, instead of going to mybackup pro. It made me check the 'unknown source' thing last time in order to re-install the apps I had backed up. I guess because it wasn't re-installing directly from the android market.

Good to see that you resolved that, cth95mustang.

Also, thanks for posting details about that for us all to learn from.

 

[cmatthaios]

yeah thats exactly what I did, and really makes the phone what it should be on 2.1, dont you agree?

 

[cth95mustang]

yeah thats exactly what I did, and really makes the phone what it should be on 2.1, dont you agree?

yes, definitely