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System data is taking up most of my internal storage.

Discussion in 'Android Devices' started by seraphim1, Jun 22, 2017.

  1. seraphim1

    seraphim1 Lurker
    Thread Starter

    I have an LG Aristo (Android 7.0 Nougat)
    It has 16 GB of internal storage.System data is taking up 14.11 GB of it.I tried factory reset multiple times.Same problem.I tried various storage space cleaners as well(Ccleaner,SuperCleaner,Clean Master,SD Maid),but the problem remains.
     



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  2. Leon Marco

    Leon Marco Well-Known Member

    Tried moving your apps to sdcard
    ?
     
  3. seraphim1

    seraphim1 Lurker
    Thread Starter

    I actually haven't installed any apps.All the apps on there are pre installed.But even the pre installed apps are taking up only 1.62GB of space.The system data is taking up 14.11GB.So even if I could move those pre installed apps to the sd card it wouldn't make much difference.
     
  4. Leon Marco

    Leon Marco Well-Known Member

    Try checking for the largest file in your system. Some app must have stored some large file that you may not need now. Sometimes these files are not calculated in the size of the app. You could even delete the thumbnails file to clear up some space. Remember to keep hidden files visible option enabled(They start with '.' and are not usually visible in a file manager) while checking for large files.
     
    #4 Leon Marco, Jun 24, 2017
    Last edited: Jun 24, 2017
  5. seraphim1

    seraphim1 Lurker
    Thread Starter

    No,my phone isn't rooted.Are there any solutions for an unrooted phone?
     
  6. Leon Marco

    Leon Marco Well-Known Member

    After multiple factory resets the only data that should have been left would be the one in the root directory of your phone. I asked if your phone is rooted because you can not delete files from the root directory of your phone is rooted. If your getting confused with what I am saying let me know.
     
    #6 Leon Marco, Jun 24, 2017
    Last edited: Jun 24, 2017
    Hadron likes this.
  7. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Yes, the storage menu varies a bit between manufacturers in its behaviour, but it generally reports the entire size of all system partitions as "system data" (so not just the space used by the OS, pre-installed apps and other firmware but the any unused space in those partitions as well). The naming is misleading, but since you cannot use space in those partitions including the entire partition size is more reasonable than it sounds at first glance. And all of this space comes out of the 16GB quoted in the specs.

    However, that should account for more like 4-8 GB of your 16GB. If it's reporting 14GB used immediately after a factory reset and before you restore anything (or let anything be restored automatically) then there's something wrong.
     
    tube517 likes this.
  8. Leon Marco

    Leon Marco Well-Known Member

  9. mikedt

    mikedt 你好

    For information, that thread is about a knock-off Samsung. The phone itself is lying about its storage capacity and Storage Truth is telling the truth of course. Another thing, I don't think I've ever seen or heard of a counterfeit LG. Fake phones are most usually Samsung or Apple, from what I've seen and know.
     
  10. seraphim1

    seraphim1 Lurker
    Thread Starter

    Yeah,my phone isn't rooted.
    So you're saying bc it isn't rooted I can delete files from the root directory?
     
  11. seraphim1

    seraphim1 Lurker
    Thread Starter

    Yeah,that's exactly what it's doing.Reporting 14GB of used internal storage right after a factory reset.
     
  12. seraphim1

    seraphim1 Lurker
    Thread Starter

    It's 4 months old.I actually had to have the motherboard replaced because of hardware damage(dropping the phone caused it).
     
  13. Leon Marco

    Leon Marco Well-Known Member

    In that case, try remembering ​what triggered this problem. Was it a software update or some other modification to the system?
     
  14. Leon Marco

    Leon Marco Well-Known Member

    seraphim1
    'Yeah,my phone isn't rooted.
    So you're saying bc it isn't rooted I can delete files from the root directory? '

    Exactly.
    You say you have used sdmaid right? In that try checking which directory has the biggest size. There might be something there.
     
    #14 Leon Marco, Jun 30, 2017
    Last edited: Jul 1, 2017
  15. tube517

    tube517 Android Expert

  16. Leon Marco

    Leon Marco Well-Known Member

    tube517 likes this.
  17. tube517

    tube517 Android Expert

    Gotcha. I'm at work skimming thru posts and browsing other sites lol.
     
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