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Support System update 98.18.78.XT907

Discussion in 'Android Devices' started by dverb5, Jul 16, 2013.

  1. dverb5

    dverb5 Lurker
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    Since I installed this update, my phone constantly freezes up and reboots itself all day long. I NEVER had a problem with this phone before this update. Is there anything I can do? Is anyone else having similar problems? I'm extremely aggravated, this phone used to be great, now it's worthless.
     

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  2. rsisley

    rsisley Well-Known Member
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    I've had the update as well, but haven't had any issues.
     
  3. bigbadwulff

    bigbadwulff Android Expert
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    I'm pushing this off until I hear more reports.
     
  4. jplus

    jplus Newbie
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    My wife's was doing this as well. Factory reset and put it in safe mode to no avail. Verizon is sending me a replacement. Her phone has been buggy since day one where mine has worked perfectly even after the update.
     
  5. nyjastul69

    nyjastul69 Lurker
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    No problems with my update.
     
  6. rbtnt

    rbtnt Lurker
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    No problem with mine.
     
  7. bigbadwulff

    bigbadwulff Android Expert
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    Got it. No problems at all.....except maybe the charging symbol not showing up until I did a hard reset.
     
  8. Ridgerunner665

    Ridgerunner665 Well-Known Member
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    Heavy haul truck driver
    The update borked my sister in laws phone...but my wifes phone took the update with no issues.

    Verizon replaced the borked phone...
     
  9. dverb5

    dverb5 Lurker
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    Verizon ended up replacing my phone as well.
     
  10. jplus

    jplus Newbie
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    Had to get a replacement for the replacement but all seems well now. 3 days without a freeze or crash.
     
  11. FunBuffy

    FunBuffy Lurker
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    I have had the exact same problem. I had no problem until I upgraded. Now my phone locks up all the time and restarts itself. Even at night when I don't even use it, it will restart. Very frustrating. I went to the Verizon store today, they set everything back to factory default. My phone still locks up, not as much but then restarts. Since I've had the phone past 1 yr, they said there is nothing they can do unless I spend $$ and upgrade!! ugh.. Everything worked fine until I updated my phone last month.
     

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