Hi everyone,
in learning the lessons from the last few days I have an update which whilst difficult to give will keep you in the picture.
T-Mobile has tested and approved the software from a network perspective and as the software is Android based it has to go through an approval process by google. We approved the software with HTC and it is now with google awaiting authorisation. Once HTC have received this, they will convert the firmware to a production file and send it accross to T-Mobile so that we can distribute it. HTC are not expecting sign-off in time for it to be released today.
We have raised this with our international team who manage the relationships with HTC and Google and they are doing all that they can to try and expedite the process.
We have only just received this information and I am sharing with you as a priority based on the poor communication previously. I will also be chasing for an update mid-afternoon (3pm ish) to see if the situation has changed and I will update again later.
In relation to the CS statement about 4pm, this unfortunately isn't the case as I have mentioned above and have informed the CS comms team to ensure that all agents are given the latest picture.
Once again sorry for the news, and I will report back again mid afternoon.
T-Mobile Forum Team