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TAB 4 connects to mobile hotspot but not wifi router

Discussion in 'Android Devices' started by kmeechan, Aug 14, 2020.

  1. kmeechan

    kmeechan Lurker
    Thread Starter

    My tablet shows it is connected to home wifi (Comcast router) and the wifi icon shows data traffic arrows going up and down but any data dependent app (Chrome, Prime video, Netflix, Youtube, Google Play store) will not connect, says there is no connection/no internet. The Chrome error message is: ERR_PROXY_CONNECTION_FAILED. All other devices in the home connect fine. The tablet DOES work fine using different mobile hotspots however from both of my phones. I have rebooted and cleared the browser data and cache and rebooted the router. Any ideas? I have not tried it on a public wifi hotspot or different home network yet but will try that as well.
     



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  2. Dannydet

    Dannydet Extreme Android User

    Are you using a VPN or ad blocker? Reboot the router
     
    ocnbrze likes this.
  3. kmeechan

    kmeechan Lurker
    Thread Starter

    Never mind, I deleted the network and reconnected and entered password and it is now working. Why would it say it is connected if it is a password issue?
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    it is probably connected to the tablet, but the router had no access to the internet due to the password. not really sure why that is.

    but even though it says connected and you are still having issues, the very first step to troubleshooting would be to reboot the router. even though other devices are connected rebooting the router should fix most issues with your device.
     
    Dannydet likes this.
  5. McNeal

    McNeal Lurker

    I think that the problem can be with your router. Now there are new types of routers that give better and faster Internet. Some old phones and other gadgets that use wifi can't see this new kind of WIFI wave. I would suggest you verify what kind of wifi gives your router and verify if your table can see such kind of waves. If not you can try to enter the settings of your router and see if you can change its type of sharing wifi. The main disadvantage of this action is that the Internet will run a little bit slower, and on some sites, it is very noticeable.
    ____________
    https://router-passwords.com
     
    #5 McNeal, Mar 19, 2021
    Last edited: Mar 23, 2021

Samsung Galaxy Tab 4 Forum

The Samsung Galaxy Tab 4 release date was May 2014. Features and Specs include a 7.0" inch screen, 3MP camera, 1.5GB RAM, Marvell PXA1088 processor, and 4000mAh battery.

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