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tablet keeps on shutting down and rebooting.

Discussion in 'Android Devices' started by ktaormino, Oct 19, 2014.

  1. ktaormino

    ktaormino Lurker
    Thread Starter

    I have a Samsung Galaxy Tab 2 10.1 and am having trouble with it staying on. I turn on the tablet and its fine after it loads. Then I start using it and at any randomly given time, it decides to shut down. As soon as it shuts down, it immediately restarts, and the same issue happens repeatedly. ANY HELP AND SUGGESTIONS ARE APPRECIATED and I " Thank You in Advance "
     



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  2. geekgirl

    geekgirl Newbie

    Hi! did you ever figure this out? Mine started doing that too.... or, like right now, it has been shutting off every time the battery gets down to only 25% it shuts right off.
     
  3. IggyAZ

    IggyAZ Newbie

    QUOTE="geekgirl, post: 6949953, member: 622808"]Hi! did you ever figure this out? Mine started doing that too.... or, like right now, it has been shutting off every time the battery gets down to only 25% it shuts right off.[/QUOTE]


    Many things that may cause this problem.
    1. Improperly downloaded updates that didn't properly install.
    Possible solution is to backup your data and try a factory restore while plugged into power.

    2. I have heard people find out that the USB power cable went bad and was not making good connection and never fully charges battery.
    Try another cable and see what happens.

    3. I have also heard too many things running in memory and it shuts down because of lack of space and overloads and shuts down.
    See what apps you have running all the time and stop or uninstall what is not needed.

    4. I have heard that over time the ribbon cable inside connecting the battery to the motherboard comes loose and when the unit is moved the connection is lost from the battery and shuts down.
    Solution is to check battery connection and remove and reattach then put a piece of black electric tape to hold in place. You can see this at the end of the video below.
    This should be done by someone who has some experience with your unit.
    You can see it in this YouTube video on how to replace battery in the Galaxy Tabs.
    Also notice the other ribbon cables attachment as they also may be loose and need reattaching and using new black tape.

    5. The final possibility is that the battery is going bad and you need to replace it.

    Here is a good video on how to remove case and check battery


    Hope this helps you find your problem.
    Good luck.
     
    #3 IggyAZ, Apr 23, 2015
    Last edited: Apr 23, 2015

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