1. Check out our companion app, Forums for Android! Download from Google Play

Support Teruten

Discussion in 'Android Devices' started by seepage, Sep 22, 2010.

  1. seepage

    seepage Well-Known Member
    Thread Starter
    43

    Aug 16, 2010
    442
    30
    43
    Never had this before but all of a sudden when i run kies I get a window popping up saying Teruten wishes to make changes to my computer. Anyone know what Teruten is?
     

    Advertisement

  2. mikedt

    mikedt 你好
    2,138

    Sep 22, 2010
    20,716
    10,736
    2,138
    Teachaaa
    Jinan, China
    FYI Teruten is a Korean software company, which specialises in DRM protected media products. Not sure what it's doing with Kies though.
     
  3. seepage

    seepage Well-Known Member
    Thread Starter
    43

    Aug 16, 2010
    442
    30
    43
    Funny happens every time.
     
  4. seepage

    seepage Well-Known Member
    Thread Starter
    43

    Aug 16, 2010
    442
    30
    43
    :thinking:I uninsalled kies and did a fresh install but the teruten progamme still needs to connect to
    the net before kies will open. Am I the only one getting this?
     
  5. Geryatrix

    Geryatrix Well-Known Member
    18

    May 4, 2010
    88
    12
    18
    What make of computer are you using? you may find that this question is being asked by the computer rather than by Kies. With my Toshiba laptop I always get asked if I'm sure a new program can change my computer settings before I allow it to access the internet.
     
  6. paddyb

    paddyb Active Member
    16

    Jul 3, 2010
    40
    1
    16
    I've been getting this every since i first installed kies, with all versions.
     
  7. seepage

    seepage Well-Known Member
    Thread Starter
    43

    Aug 16, 2010
    442
    30
    43
    I have a toshiba too but this just started when I downloaded the most recent version of kies
     
  8. o.maille

    o.maille Member
    15

    Sep 21, 2010
    18
    0
    15
    I'm having the same issue since 1.53.10103_100 upgrade, possibly due to DRM media support but still very crap, also if you don't allow the changes the flash screen stays up until you kill the process
    i love the galaxy s but don't think i'd buy samsung again build quality, support and updating leave a hell of a lot to be desired

    win7 64bit pro
     
  9. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk
    im having the same toshiba satalite pro ... i wonder if they make kies for samsung
     
  10. RoyBoy17

    RoyBoy17 New Member
    5

    Dec 23, 2010
    2
    0
    5
    Retired
    Neath, Wales, UK
    Hi Folks - Just had my Galaxy S delivered today, installed Kies on a Sony Vaio Windows 7 64 Bit and cannot get past the Teruten wants to modify Hard Disk - just repeats & repeats whether I say Yes or No. Samsung Support is closed in UK. So Phone is unusable - great start to my Samsung experience. Any solutions out there??
     
  11. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk

    i no how you feel just installed it on my new pc windows 7 64 bit when i start kies i get a 20 boxers fsusbservice64 coming up with service initiali failed and i have to keep clicking yes to truten,inc it worked ok on my windows 7 32 bit pc what a pile of crap ​
     
  12. RoyBoy17

    RoyBoy17 New Member
    5

    Dec 23, 2010
    2
    0
    5
    Retired
    Neath, Wales, UK
    Hi Andy-Roid. I have just spent an hour or more talking to Samsung Tech. They siad the issue was still having my Blackberry Ap on PC and did I have any iPhone apps installed. Deleted these as instructed, uninstalled and reinstalled Keis. Did check all Microsoft Updates and level of Windows Media Player as they requested - all up to the latest! But it did not cure the problem - escalated to a Supervisor? who said that I obviously had a problem with my PC and needed to get maintenance!!! I am arranging to return the Phone - Shame nice spec - but without PC Software its just a brick! BYE!
     
  13. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk
    Looks like the drivers installed ok so I will just have to use Odin
     
  14. Gunkyspax

    Gunkyspax New Member
    5

    Dec 30, 2010
    1
    0
    5
    just got my galaxy s and i can get kies to run but after a few uninstalls and what not the comp wont even except that the phone is plugged in now the phone does tho also i have tried bluetooth and usb and the only error that pops up is Service Initiali Failed like 20 times then am left with some usless software and a
     
  15. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk
     
  16. makyn

    makyn New Member
    5

    Jan 3, 2011
    1
    0
    5
    Hi guys, had the same problem as you. I tried installing the kies software on vista and xp and it works well in both platforms. seems like it doesn't work well with win 7.
     
  17. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk
    finger scrossed the kies 2 will work better when it comes out of beta and we are still getting updates so we get chance to use it
     
  18. TimCtes

    TimCtes New Member
    5

    Jan 4, 2011
    1
    0
    5
    Strikes me that the whole Kies thing is bad. What does it give me, except:
    I cant upgrade my phone without it (others manage fine, so I see this as a negative!).
    It installs Teruten (I don't know why, therefore I consider it to be malware).
    It gives me a pretty UI (erm, to do what exactly).
    It lets me rip CDs (why???, this is software for my phone).
    It lets me upload a picture from my PC to Flickr (why?).
    On a Google phone they decide not to integrate with Picasa???
    Remember this is for my phone!
    It lets me tether my phone via a wacky interface.

    Dear SAMSUNG, please please please drop this pile of junk (before it gets any bigger), and give me:
    - Simple Tethering.
    - Mass Storage device functionality.
    - Over The Air upgrades.
    That's about it! (Basically I want Android)
     
  19. bnf

    bnf New Member
    5

    Jan 5, 2011
    1
    0
    5
    hi folks! this is my firs post here @ the forum ...
    and i'm happy to tell you all that there is a solution to this problem - downloading kies_win.exe from samsungapps.com (here)
    donno what's the difference between this version and the one from samsung.com, but i don't get any "teruten" messages or anything ... of course you need to uninstall the samsung.com version of kies before!
    (i run win 7 64 on toshiba tecra and samsung galaxy s (froyo ver.) phone)

    hope that helps! (it sure did for me)
     
  20. andy-roid

    andy-roid Well-Known Member
    98

    Feb 25, 2010
    659
    52
    98
    wombwell uk
    Kies 2 is out of beta and a lot better connects faster and no more errors
     
  21. balats

    balats New Member
    6

    Jan 8, 2011
    1
    1
    6
    Hi friends!
    I found a solution to the problem, without needing to uninstall Kies. Type "msconfig" in the run space of the screen, and then enter the tab "Startup", find all entries with manufacturer Samsung (I found 2 of them) and deselect them. Then restart and the teruten program installation window does not appear again.
     
    Manguitini likes this.
  22. swipermusic

    swipermusic Active Member
    36

    Sep 5, 2010
    28
    1
    36
    Nanny
    UK Midlands
    Thanks for that it was driving me crazy every time I logged on!
     
  23. sugarpeople

    sugarpeople New Member
    5

    Jan 12, 2011
    2
    0
    5
    I'm new here and until yesterday, when I installed Kies, my Win7X64 was operating just fine. Today, it's a mess. Multiplying flashing warnings about Teruten making changes, Kaspersky reporting suspicious objects. Not fun. I tried an uninstall and was told I can't do it as the Kies program is running. I also tried a system restore and cannot do that being told my C: drive has bad sectors. All sounds very ominous to me and I'm really bummed.
     
  24. snapper.fishes

    snapper.fishes Well-Known Member
    163

    Jul 13, 2010
    2,279
    263
    163

    Do a back up of you hdd, NOW. Bad sectors are bad. Really bad.
     
  25. Rygie

    Rygie New Member
    5

    Feb 7, 2011
    1
    0
    5
    Teruten message popping every time I restart my laptop. Realising that Ive only used keis once (update) Ive uninstalled it.
     

Share This Page

Loading...