1. Are you ready for the Galaxy S20? Here is everything we know so far!

Test diagnostics

Discussion in 'Android Help' started by Chels90, Mar 5, 2016.

  1. Chels90

    Chels90 Lurker
    Thread Starter

    I ran some tests due to my phone acting very odd lately. I need help understanding what these results mean, I am clueless as to what I'm looking at.
     

    Attached Files:



  2. scary alien

    scary alien not really so scary
    Moderator

    Welcome to our AndroidForums, @Chels90.

    Perhaps if you told us a little more about your device, the problems you're having, and what program/function produced the information in that screenshot?

    That might help others who've seen it before (I have not--I've no idea) and could chime-in with some feedback.

    Cheers!
     
  3. Chels90

    Chels90 Lurker
    Thread Starter

    It's been closing/opening apps itself,not finding correct gps location(constantly has a big flashing circle around the little blue dot) running very slow,and freezing up often.
     
  4. tube517

    tube517 Android Expert

    Was this an app showing those tests?
     
    Mikestony and scary alien like this.
  5. Chels90

    Chels90 Lurker
    Thread Starter

    No, it was a system test.
     
  6. scary alien

    scary alien not really so scary
    Moderator

    What is you device (make, model, manufacturer, carrier, Android version, etc.)?

    edit: ah, I see from your profile that you've got:

    Galaxy 6 active
    Note 5
    Galaxy tab 4

    Carrier: Att
     
    Mikestony likes this.
  7. Chels90

    Chels90 Lurker
    Thread Starter

    It's the galaxy 6 active
     
  8. mikedt

    mikedt 你好

    OK then, so what exactly is a "HRM EOL test", and what do those item codes mean? Is it something you've installed? Also how is your phone "acting odd", what's the symptoms?

    More details needed I think. Help us to help you. I don't like guessing games.
     
    #8 mikedt, Mar 6, 2016
    Last edited: Mar 6, 2016
  9. Chels90

    Chels90 Lurker
    Thread Starter

    To be honest I don't not know what kind of test it is, no I didn't install anything. It's a test you can run off the phone itself. If you put in a code it will let you access a menu that you can then choose to perform different system tests..
     
  10. Chels90

    Chels90 Lurker
    Thread Starter

    Also when I went to my location history it shows my device, but also shows "other devices on this account" which are both my same device. Is this normal?
     

    Attached Files:

  11. scary alien

    scary alien not really so scary
    Moderator

    Well, you still haven't told us exactly what it was that you did (i.e., what steps did you take to produce the diagnostics results screen)...

    Anyway, this thread over at XDA shows exactly the same pass/fail results as your device:


    Apparently, you need to run the tests (however you triggered them) by removing it from any case and placing it on a flat surface BEFORE you initiate the tests.

    It's likely those tests are showing results of the gyro and/or other orientation devices and need to be in a unchanging, stable position before the tests are run (again, however you triggered them).

    edit: and that location screen is fine and is unrelated to what you first reported regarding your HRM EOL Test.
     
    Mikestony likes this.
  12. Chels90

    Chels90 Lurker
    Thread Starter

    I ran the test by using the code *#0*#
    Here is a picture of one of the options from the code. I think it's what you just mentioned
     

    Attached Files:

    scary alien likes this.
  13. scary alien

    scary alien not really so scary
    Moderator

    Ah, thanks--that does help and reinforces that you were trying to run some kind of self-tests on the various sensor devices in your phone (which likely need to be in an unchanging, stable configuration to get a non-fail result).
     
    tube517 and Chels90 like this.
  14. Chels90

    Chels90 Lurker
    Thread Starter

    I see.. thank you. Honestly I really don't know what I'm looking for I'm just trying to see if there's any way to show/see if someone has gotten into my phone as a third party.. someone has stolen my identity and it scares me that he/she/they could possibly be getting information from my phone. Whoever this is, is extremely smart,or just good at what they do. Local police say they have never seen such a severe case..
     
  15. Slug

    Slug Check six!
    VIP Member

    Don't waste time running tests, change ALL account passwords (Google, FB, Twitter etc) via another device then factory-reset the phone.
     
Loading...

Share This Page

Loading...