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Support Text message preview on lock screen issues?

Discussion in 'Android Devices' started by Usabodyguard, Jul 16, 2013.

  1. Usabodyguard

    Usabodyguard Lurker
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    New user here... When I receive a text message, the notification pop up appears on the lock screen... When I touch the message a gray box appears on the lock screen, but it is EMPTY? My guess is that it should display the text message and it doesn't.

    When I unlock the phone I can read the full message under the text app, but just not on the lock screen.

    I can post a screen shot if I can figure that out too.

    Sigh
     

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  2. tytlyf

    tytlyf Member
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    That's normal. The box below that opens up is just showing you the area that you can swipe the screen to unlock. You can pull down the notification bar to view a preview and select the message from the lock screen.
     
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  3. BigRedGonzo

    BigRedGonzo Android Expert
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    Also, if you have your phone set up to show the shortcuts on the lock screen, you can swipe up on the messaging app and it will open directly to the conversation list of the messaging app.

    BigRedGonzo
     
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  4. Podivin

    Podivin Android Expert
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    To clarify, you would swipe up from the shortcut, which will appear at the bottom of your screen, not from the notification that UBG was referring to.

    I was really hoping that Big Red was teaching me something new, because it certainly SEEMS like you should be able to swipe that notification to make things happen.
     
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  5. Usabodyguard

    Usabodyguard Lurker
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    Thanks a lot guys!
     

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