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Support Texting Issue

Discussion in 'Android Devices' started by linds0390, Mar 30, 2011.

  1. linds0390

    linds0390 Member
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    When I send someone a text it is showing up that it is coming from a long number (13 .... etc) and not my own number. I just got this phone yesterday. Has anyone experienced this issue?




    edit: Nevermind. Figured it out. I had to edit my name card!
     

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  2. UBRocked

    UBRocked VZW Nexus Please!!!
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    I've heard of that happening but don't recall a solution for it (never happened to me that I am aware of).

    Did you try calling Verizon and asking them? I know they have been performing some updates so perhaps this is something they are in the process of fixing (as it seems to be a network issue...not a phone issue)
     
  3. project.in.process

    project.in.process Well-Known Member
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    Production Engineer
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    that long number is referencing your SIM ID(if i'm not mistaken)--according to another forum in which i'm involved. some threads there dealt with the same issue.
    solution? power off, pull the battery, pull the Sim, re-insert SIM, re-insert battery, power on

    most people reported this solution worked, but it took some of them close to half an hour for the phone to begin registering to send their phone number--not their SIM ID--as the call back number in texts.
    give it a go

    (you can compare the two numbers by looking at a text, copy the long number "13......etc" and then menu>settings>about phone>phone identity>SIM Card Id)
     
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  4. thorthunderblt

    thorthunderblt Android Enthusiast
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    I might be mistaken but in the settings for text messages. Isnt there an option to turn off the sim thing? Or maybe that was another function.
     
  5. Lucidot

    Lucidot Android Enthusiast
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    Wife's TB had the exact same issue. A power down did in fact correct the issue. Didn't actually have to pull the battery. YMMV.
     
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  6. UBRocked

    UBRocked VZW Nexus Please!!!
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    There is an option to "Manage messages stored on your SIM card"...but I honestly don't know what the hell that means. I don't have any messages on my SIM card LOL
     
  7. BaadAndy

    BaadAndy Well-Known Member
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    I had that issue for the one day I picked it up then it went away, I have not seen it all this week.
     
  8. kjjb0204

    kjjb0204 Android Enthusiast
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    Same bug here, battery pull fixed it.
     
  9. linds0390

    linds0390 Member
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    I thought I just had to fix my name card but that only worked for a little while. The long number is my IMSI number, not my SIM ID. I'm going to power off and see what happens.
     
  10. turbonegro32

    turbonegro32 Well-Known Member
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    so just need to pull battery??
     

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