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Support Textra SMS upgrade fail?

Discussion in 'Android Apps & Games' started by Crosley123, May 9, 2016.

  1. Crosley123

    Crosley123 Well-Known Member
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    I am a Pro Textra SMS user.
    I upgraded my Verizon Note 3 from Textra v3.18 to 3.19.
    After the upgrade, most of my messages that had been "locked" have disappeared or been deleted.
    Also, many messages have been duplicated.
    I attempted to Resync via Settings...did not work.
    I attempted to delete Textra and reinstall...did not work.
    Where did all my locked messages go? I NEED them!
     

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  2. MLSS

    MLSS Android Expert
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    Did you report this issue to Textra?
     
    AZgl1500 and Crosley123 like this.
  3. Crosley123

    Crosley123 Well-Known Member
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    Yes, I reported via Twitter and email. No reply or recognition they received it. Saw a few other people online with the same problem, but not reply or fix. Very confusing. Afraid to do much tinkering because I do not want to lose the messages. But I cannot wait forever for a reply.
     
  4. AZgl1500

    AZgl1500 Android Expert
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    I have talked to the Textra dev via email...

    he has a "real world job", and he will get with you when he can.
     

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