Help Texts bouncing back with too few digits when replying

[thenrik]

Hi:

My contacts are all setup as area code+xxxxxxx. I'm using the stock messaging app on my Moment. I get a text from someone in my contacts and reply to it. The text bounces back as not being in the ten digit format.

Is this because of the way the sender has their number configured or have I failed to setup texting correctly?

I called Sprint and they suggested a hard reset but I think the rep was clueless.

Any suggestions?

Thanks,

Tom

 

[omgitsallama]

I've been having the same problem on my Hero, but I haven't found any solutions yet...it seems like it's only giving the error when I reply to people who aren't on Sprint. I've tried talking to customer service, but of course, they were no help. I really hope this is fixed...

 

[Jedi Neo]

I do not seem to have that issue. However all the numbers out if my area code have the 1 inn front of the number. EX: 1 (123) 456-7890. Hope this helps.

 

[jrmckins]

my wife is getting this. it's really weird since she's not replying, she's sending it from the contact list (the number for the contact has 10 digits).