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Support The black line

Discussion in 'Android Devices' started by siggy1964, Dec 23, 2012.

  1. siggy1964

    siggy1964 Well-Known Member
    Thread Starter
    58

    Feb 13, 2012
    206
    21
    58
    Male
    Virginia
    Have any of you that have that black line flash across the screen been able to get rid of it? It's not a real big deal but it is annoying.

    Thanks
     

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  2. johnlgalt

    johnlgalt Antidisestablishmentarian
    453

    Oct 28, 2009
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    Graduate Research Assitant | That part time IT guy
    3rd Rock
    Many people have reported it but I myself have not gotten that line thankfully.
     
  3. siggy1964

    siggy1964 Well-Known Member
    Thread Starter
    58

    Feb 13, 2012
    206
    21
    58
    Male
    Virginia
    Well I bit the bullet and did a factory reset. Yes it was a PITA but I have yet to see the black line. If it comes back I'll repost.
     
  4. johnlgalt

    johnlgalt Antidisestablishmentarian
    453

    Oct 28, 2009
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    Wait, a FDR got rid of the black line? Wow. I would have thought that it was a hardware problem, but apparently not....

    This is good to know.
     
  5. siggy1964

    siggy1964 Well-Known Member
    Thread Starter
    58

    Feb 13, 2012
    206
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    Male
    Virginia
    I must have not been looking at the screen long enough. It's still there. Crap. Guess I'll get in touch with Asus.
     
  6. johnlgalt

    johnlgalt Antidisestablishmentarian
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    Oct 28, 2009
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    GLWT - let us know how it goes.
     
  7. ghostyjack

    ghostyjack Active Member
    15

    Dec 7, 2010
    28
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    15
    Bristol, England
    Well I performed a factory reset on my Infinity - three actually (one after the other) as another site recommended it to try.

    It didn't work.

    I still get the black line appearing randomly.
     
  8. johnlgalt

    johnlgalt Antidisestablishmentarian
    453

    Oct 28, 2009
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    Yeah, over at XDA they're saying it is OS related.
     
  9. rscarawa

    rscarawa Well-Known Member
    38

    May 12, 2011
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    38
    Dallas, NC
    I see it as well every couple of minutes. Kind of annoying but I live with it.
     
  10. siggy1964

    siggy1964 Well-Known Member
    Thread Starter
    58

    Feb 13, 2012
    206
    21
    58
    Male
    Virginia
    Asus sent me an RMA number to send it back for them to look at it. Saturday will be 90 days since I got it from Best Buy. I think I'll take it back to them first and see what they say.
     
  11. siggy1964

    siggy1964 Well-Known Member
    Thread Starter
    58

    Feb 13, 2012
    206
    21
    58
    Male
    Virginia
    Well I took my Infinity back to Best Buy and once again they hooked me up. Their wi-fi is terribly slow so I guess the guy just decided to give me a new unit because they were so busy with Christmas returns. I haven't seen the black line on this one so far. The browser is still very laggy but the tablet itself is pretty snappy and smooth.
     

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