I too got the tablet, C714. Froze up on me, had to force shut it down because it wasn't doing anything. turns out if the tablet isn't used on a daily basis it tends to crap out. got it started up now, even though it finally interfaced with my Verizon jet pack, still having some problems setting up email. There's probabaly a good reason why Ollies got this. B&H knew it was a crap prodcut and dumped it. This is sad because I've gotten other things like this at Ollies and they worked fine, even the refurb items. Sorry you fell for this thing like I did. will avoid any Bell & Howell product like the palgue. M in Tenn
