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General The Official "I've got mine" Thread

Discussion in 'Android Devices' started by comma, splice, Apr 15, 2013.

  1. vulcangrey

    vulcangrey Member
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    I also still do not have any status from Best Buy... Showing "not available" from any nearby store as well.
     

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  2. gonowhere

    gonowhere Android Enthusiast
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    Have you called customer service? Call and complain, they are so clueless and full of shit, made me feel like they were taking care of stores before people who pre-ordered. They couldn't even tell me what was going on at the warehouse level or anything. Not sure where you live but, I am fortunate to have a handful of stores around me so I switched to store p/u instead of waiting for delivery.
     
  3. vulcangrey

    vulcangrey Member
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    I did just receive this from BestBuy
     
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  4. KOLIO

    KOLIO Guest
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    Who's your carrier?
     
  5. 3vodroid

    3vodroid Android Expert
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    Can't wait to get mine, probably in June. The ol
     
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  6. vulcangrey

    vulcangrey Member
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    None really in stock near me, but I looked in VA for instance, and all the stores have them in stock... Not happy that BestBuy took pre-orders and then didn't account for their pre-orders, but have stock sitting on shelves around the country!!
     
  7. KOLIO

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    Just surprised as to why such a far-off date was quoted to you when there are plenty of phones in stock around the country. Doesn't make sense.Perhaps a store close to you can contact the nearest store w/stock & have one shipped for pick-up.
     
  8. gonowhere

    gonowhere Android Enthusiast
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    I saw on the BB forum that someone else got that same response/time frame. They now have me in a holding pattern waiting for approval to p/u my phone. So pissed off, they have my money and I have no phone.
     
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  9. vulcangrey

    vulcangrey Member
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    I sent Lisa Smith VP of Customer Care at BB an email.
     
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  10. Granite1

    Granite1 Zercron Encrusted Tweezer
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    Wow, sorry yinz guys have to wait for your phone. :(

    I feel your pain, seriously I do. When the LTEvo dropped I pre-ordered from my local bestbuy. I was notified I could stop in and get my phone, only problem was, I was working out of state!! I had to wait until I was back in town to get mine. :(

    In the end the wait was sooo worth it. I really appreciated it when I did get it. :)

    See if another BB with stock will send one to your store. It's worth a try.
     
  11. ironman187

    ironman187 Well-Known Member
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    In your head.
    For all those interested I just received this email from Newegg, looks like now I'll only have $9.99 into this phone since the original price was $129.99 which was brought down to $29.99 with the $100.00 HTC trade in deal, and now down to $9.99 with the $20.00 visa gift card, I guess good things do come to those that wait!

    "Dear soandso,

    Thank you for shopping with Newegg.

    We
     
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  12. vulcangrey

    vulcangrey Member
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    I wouldn't mind being patient, if I didn't know that they have them in stock on store shelves all over the country...

    Speaking of I called a store in Denver that had 2 in stock, to see if I could switch my order to in store pickup. They tried, but couldn't do it, the system wouldn't let them. So I called BB.com and they also couldn't switch the order. So I will have to wait.
     
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  13. KOLIO

    KOLIO Guest
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    I've ordered via BEST BUY as well,for the T-MOBILE version.

    Order Date: APRIL 17
    CC Payment/Hold: APRIL 17
    ETA/Shipping Date: APRIL 24/25

    Early A.M.today,the payment/hold disappeared from my bank account.Called BEST BUY & they stated that this is a normal occurrence when an order hasn't shipped within 7 days of the transaction & to expect it to re-appear when the order ships.
    Well,sure enough,about an hour ago,the payment/hold re-appeared but,I've yet to see a change in status on my BEST BUY account or an e-mail alert w/a tracking number.I'm guessing that I'll see an e-mail sometime in the next 12 hrs or so.Hoping so,as no T-MOBILE stores in my area will have any HTC ONE's in stock for opening day tomorrow. :(

    I'm optimistic w/BEST BUY,as I've had nothing but positive outcomes w/all of my purchases w/them,going back about ten years now. :)

    UPDATE:

    BEST BUY order is now being processed,w/3 of 4 order steps completed:

    1) Order Received (Done)
    2) Payment Validated (Done)
    3) Preparing Order (Done)
    4) Shipped (Pending)

    Looks like the ETA of APRIL 24/25 will hold up. :D
     
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  14. gonowhere

    gonowhere Android Enthusiast
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    They allowed me to switch BUT, I still don't have a phone!!

    This started on Monday. Yesterday I was in the store with the GM and a customer service rep on the phone working together and they couldn't get "the system" to allow me to have the phone w/out cancelling my order and charging me another $200 while I wait for the original $200 they already have be credited back to me.
    Just noticed Best Buy has moved my complaining thread from their forums to be reviewed by their mods.
     
  15. jbmoore972

    jbmoore972 Member
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    I had originally ordered from Best Buy but they kept delaying and it wasn't looking good. I pre-ordered mine from T-Mobile on Monday afternoon and received it yesterday afternoon along with the free car dock. Pretty amazed at their order fulfillment efficiency though their web site has some room for improvement for order tracking, etc.
     
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  16. KOLIO

    KOLIO Guest
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    That was exactly why I chose BEST BUY for my T-MOBILE HTC ONE purchase.That,& not to mention that BB had ordering available before T-MOBILE,so,it stood to reason that I'd get it from them sooner than waiting for T-MOBILE & their rears in-gear.

    Glad to hear all worked out well for you :congrats:,despite T-MOBILE's most recent 4-day system meltdown. :pcguru: ................. :vollkommenauf:
     
  17. gonowhere

    gonowhere Android Enthusiast
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    Update:

    I had to cancel my order to get me out of the Best Buy "system" of purgatory. Now I am free to move about the country.
     
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  18. Fine69

    Fine69 Android Enthusiast
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    Ordered mine earrrrllllyy this morning. Seems May 2nd is the arrival date for me. 5 days later the last stage of the ordering process finally worked was able to sign document and the button turned green. I thought I could just call Customer Care order it but they said not avail only online. I wonder if I'll get the car kit. Went with silver as black shows EVERY finger print you put on your phone.
     
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  19. ironman187

    ironman187 Well-Known Member
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    In your head.
    Well, I just received another e-mail from Newegg...unfortunately, it wasn't the e-mail I was looking for. Here is the text.

    "Dear soandso,

    We began shipping the Glacial Silver HTC One phones this morning.

    You may have already received your shipping notification. If not, please know that we are working as fast as possible. We are confident we
     
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  20. Fine69

    Fine69 Android Enthusiast
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    Mine has gone to backorder status as of 5am put on Tmo
     
  21. gonowhere

    gonowhere Android Enthusiast
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    After days of heartache and frustration, I walked out of Best Buy with my phone!! I had to cancel my pre-order and just start over as a walk in customer. Now I'm a little overwhelmed with "newness" after over two years on the OG Evo. I am a creature of habit and I'm trying to give the launcher and keyboard a go before I switch back to Go and Swiftkey.

    Btw: I somehow talked to the same customer service rep twice during my many calls and he is sending me a $45 gift card for all the shit and aggrevation I went through!! :D
     
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  22. KOLIO

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    WOW,that didn't take long for BB to burn through their on-line T-MOBILE stock.:vroam:

    Sorry to hear about the back-order status. :(
     
  23. vulcangrey

    vulcangrey Member
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    I see now that BB.com has the Sprint HTC ONE in stock in all the stores near me, and available for shipping from the warehouse... YET STILL NO UPDATE for my PRE-order! :(
     
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  24. Fine69

    Fine69 Android Enthusiast
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    ok so get this... I just got a shipping notice for a delivery tomorrow for the phone. Next day air. but my invoice still says backordered. Well putting my huge amaze 4g combo up on ebay then.

    now it says SHIPPED..... WTH guess im getting up early to wait
     
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  25. KOLIO

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