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this is how to get MSL code

Discussion in 'Android Devices' started by HasH_BrowN, Jan 20, 2016.

  1. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    To get your MSL code from VM and possibly other carriers.

    You call Customer Service and explain that it keeps asking for a service code in order to finish activation (which isn't true, but necessary for getting code). To keep self-service from running, do the following:
    • Boot phone
    • Turn off data
    • And wait - the key to getting the MSL
    They will run through all the BS with you (rebooting, ##72786#, tech support, etc.). KEEP EXPLAINING IT ASKS FOR YOUR SERVICE CODE. Eventually (after 20 min) they will give you a 6 digit code [that is your MSL].
    When you receive the code, simply turn data back on. Self-service will run and your done.

    ***remember to keep data turned off until you get the code***



    A few important questions

    What is MSL code?


    An MSL is a 6-digit code unique to your CDMA device that's necessary to access some of your handset's deeper functions, such as wiping a phone number or manually programming in a new one.

    Will this unlock my device?

    No

    There are so many different things that can be changed. This is safe right?

    Yes and No. You can render your device useless, soft bricking it. DO NOT haphazardly change settings unless you specifically know what your doing. Always make a backup/screenshot of the settings so you can revert them in case of errors/issues.

    Should I share this code?

    Not the wisest decision. Anybody would be able to change settings on your phone. They could even wipe the phone. Of course there other nefarious things that also can be done. Use the same discretion you would with any other important/private information.

    There are other ways to ask
    for your MSL code. This is just
    1 way. This works great with
    Customer Service reps that
    are being difficult.
     


    #1 HasH_BrowN, Jan 20, 2016
    Last edited: Jan 27, 2016
    SykkNyzz and Curtis1973 like this.
  2. Best Answer:
    Post #2 by HasH_BrowN, Jan 20, 2016 (1 points)

    1. Download the Forums for Android™ app!


      Download

       
  3. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    I have performed this numerous times with the same device to verify that it works for getting your MSL code regardless of previous hands free activations. It just takes patience to get the code from them
     
  4. MLSS

    MLSS Android Expert

    I just called and asked for it lol took less than 10 minutes lol
     
    HasH_BrowN likes this.
  5. bg4m3r

    bg4m3r Android Expert

    On Boost, I had called them about another matter. It happened to be around when zv5 was released so I just casually mentioned that I had some update asking for a service code and they just gave it to me. :)
     
  6. Curtis1973

    Curtis1973 Android Expert

    or last step could be hangin up on em lol...which ive done lol
     
    HasH_BrowN and bg4m3r like this.
  7. andMego

    andMego Android Enthusiast

    Whoever has ringplus the msl is in your dashboard
     
  8. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    Really?!?! They made that easy.
     
  9. Sands207

    Sands207 Android Enthusiast

    What is the advantage of this? Will it unlock my phone?
     
    HasH_BrowN likes this.
  10. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    No it won't. It will allow to access service menus and other carrier related settings.
    APN settings for tethering is one example.
     
    Sands207 likes this.
  11. andMego

    andMego Android Enthusiast

    I'm guessing the reason they do that is to cut down on people needing their help since now everyone can set up their phones themselves. Also I don't think they are worried about tethering since many of their free plans had or have tethering included free.
     
  12. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    VM does NOT offer free tethering, as well as some other carriers. The only way they would give me the MSL code was by doing what I stated in the OP. Most of the customer service have no clue whatsoever about what your asking for. Every time I've asked, I ended up having to talk with tech support (the tech support from Mexico is awesome, meanwhile the Filipino tech doesn't want to help nor give you the code).
     
  13. bg4m3r

    bg4m3r Android Expert

    He was talking about RingPlus :p
     
    HasH_BrowN and andMego like this.
  14. billfry

    billfry Newbie

    I got it from boost a while back and changed my prl to a sprint one.
     
    HasH_BrowN likes this.
  15. fearmenotgod

    fearmenotgod Newbie

    My most important email account has been unusable being that i have a 2 step verification setup with a phone number that is no longer active and it is not active with anyone on any carrier right now, I am wondering since HasH_BrowN posted that you can manually program in a new one, i'm pretty sure in regards to that being a phone number. . that I could somehow program in the number that My 2 step verification is needed to be sent to in order to get that code and sign in and recover my account and get back my 2 year dead account that is ridiculously overdue in me being able to get it back, MY FIRST CHILD'S BIRTH AND 1000's of PICTURES and videos or memories are on my Storage linked to this account, so please if anyone has any method on receiving a text to a number and the number being able to be edited to the specific one I need it to be , please HELP thank you have a great night everyone reading this! =)
     
  16. andMego

    andMego Android Enthusiast

    I'm pretty sure it won't work unless you actually have service for that number. Good luck
     
  17. fearmenotgod

    fearmenotgod Newbie

    thank you for the response, and the luck =) I appreciate your chiming in so quickly have a great day!
     
  18. SykkNyzz

    SykkNyzz Android Enthusiast

    Another quick way (boost) is ask a random question then, near the end, ask for the MSL code.
     
    HasH_BrowN likes this.
  19. fearmenotgod

    fearmenotgod Newbie

    Just trying to clarif is this :
    TRIED AND TRUE ?
    Because that is a pretty obvious way of doing it and going about getting the code but its sort of out of place even posting that maybe because the way HasH_BrowN wrote about is the clear cut method if you follow his steps then there's nothing really that you would be worrying about with no answer if they happen to ask you what you're talking about but all I'm saying is that if somebody tries to. Obtain the code your way then they might run into a lot of problems with not even knowing what they're talking about because they've just asked the question and not have any answers to the representatives response so anyways I know is not necessarily needed the knowledge of why and what the reason your asking for the code but it just is kind of an obvious way to go about it .
     
  20. SykkNyzz

    SykkNyzz Android Enthusiast

    I just threw it out because it happened for me once. I apologize for any confusion.
     
    fearmenotgod likes this.
  21. fearmenotgod

    fearmenotgod Newbie

    No doubt.. I think that's good I'm just saying so super non responsive people would just skip HasH_BrowN's method and go with yours but either way I don't find this topic very big deal in regards to saying something about your post in a Smart A$$ manner so my bad if It came off that way I just wanted to keep everyone on a genuinely informed method on obtaining the MSL code .
     
    SykkNyzz likes this.
  22. MLSS

    MLSS Android Expert

    Just ask! I have gotten it for every phone I've used on boost by calling and asking.
     
  23. fearmenotgod

    fearmenotgod Newbie




    Best ANSWER .
     
    #22 fearmenotgod, Jan 27, 2016
    Last edited: Jan 27, 2016
  24. HasH_BrowN

    HasH_BrowN Android Expert
    Thread Starter

    Made an edit to the bottom of OP
     

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