The G/F and I are on a family plan and her moment was doing all of the crazy stuff plus a a few extras you dont read about on here. She spent hours bouncing between one sprint customer service agent to the next and finally managed to get sprint to send her a brand new phone. When it arrived it was running CL14 already. Back when the 2.1 leak came out we both updated our phones and ive even moved along to DD10 and rooted and even tried a couple other versions as well. I say this just to get the idea out that I know how to update the phone using both the sprint updater and using recovery and zip files. Last night i went to update her new phone to 2.1 and it simply would not allow me to do it. Using the sprint updater, when you activated the update process it would just reboot the phone like it or not. Anyone have any ideas?