This phone has it's good days. It's not a consistent quality product. Let me explain. Ok for starters the battery does fantastic sometimes. I can be playing on my phone and the battery does unbelievably well. Other times I just put the phone on my seat while driving and not even using it and the battery goes down pretty quickly. Overheating issues. They come when they want to come. The phone gets really got for no apparent reason. Other times it doesn't do to bad. No clue what in the hell is going on with this issue? While searching on google or something sometimes the screen just goes white. Reboot needed. And sometimes the loading bar loads 80% of the way and just stops right there. Most of the time it takes a little bit and it will finally load the page (wow fast phone, eventually it will load the page lol) It doesn't always do this, but it does it more than I like. The screen scratches rather easy, Gorilla Glass must not be created equal. HTC must of ordered the cheapest glass they could get from Gorilla and went with them just to say we use " Gorilla Glass" because the reputation of the quality glass they make is good for iPhone and Samsung. Nice little trick HTC. Light coming through on bottom of the screen. You cannot properly glue the screen right for such an expensive device? It cost enough it should be made good enough to go with it. Quality control use it. I think my screen is coming unglued all the way around. When I tap on screen I can feel it give a little and hear a creaking sound like it's starting to come unglued. Nice work HTC. This phone suppose to get us by for 2 year contract? comical lol. Extended battery. Wow did you think maybe to like um just make the phone with the extended battery to begin with? Oh wait the phones battery isn't good enough out of the box you have to buy extras to get the phone where it should of been right out of the box. Classy very classy. I wouldn't mind so much if you could Glue your screens right and maybe use quality glass. Do you use Elmer glue for all your gluing? AMOLED screen or Retina display ever heard of em? Not smart enough to create an innovative screen? If this phone had something similar to AMOLED screen the battery would do alot better and the colors would be prettier too..The Retina display takes alot of juice, but probably not much more than this standard boring display the Thunderbolt is rocking. At least the Retina is like awesome to look at. HTC is big enough to be putting together some innovation. Making a huge phone with cheap components with lack of thought in it's long term functionality doesn't make you innovative. Verizon has the 4G LTE network so you made a phone that works on it, any company who designs phones can do this rather easy, oh but you were the first? The 4G LTE technology is great, but Verizon invented it and you made hardware that works with it first? congrats to you...Now fix everything else with the phone. Ok you might say then why did you buy it? Well because of the rave reviews is why. Now I'm stuck with it.