Thunderbolt Reboot Issues

[mattdeasay]

I unrooted and did the OTA update. My phone has been running great and no random reboots (at least from what I can tell).

 

[fabulas]

I've gotten numerous rebooted since the update. It really sucks too.

 

[snuggles]

I did the update, and THEN read about all the reboot problems. I had no problems whatsoever...until today in the middle of sending a text--THEN it hit me. So, far, just one reboot. So far....

Same here, it reboots in the middle of my texts using handcent sometimes.

 

[GuyverPrime!]

Have had that happen to me twice today. Also lost my first call on a reboot this afternoon. When the phone came back up, the call came back in with a weird ringtone that I've never used or set.

Same here. Ring tone changed after reboot. I have rebooted at least a dozen times. Mostly when disconnecting the charger. I did not have any problems until the update. Also reboots after I send an email. Gmail crash.

 

[BigDaddyLongnut]

My phone had only 1 reboot that I noticed since launch day, got the OTA and had ZERO reboots that I was aware of, then came yesterday.. At least 12 that I noticed. I have noticed that Sat. the 14th seemed to be a big issue for a lot of people, Sunday I noticed at least 2 reboots and once the phone shut itself down and didnt boot back up. My phone was near flawless before this update, I will try the battery pull and see if this helps, if not a trip to my local verizon store will be in order..

 

[avanthomme]

After update, my phone has rebooted itself over 2 dozen times in a few days. I tried pulling the battery and pulling sim card out, but i still have the same reboot issue. It happened while I was in gallery, surfing web, talking on the phone...I want my thunderbolt before update as the phone with gps and sms bugs was much more serviceable!!!

 

[Gravytrain]

After update, my phone has rebooted itself over 2 dozen times in a few days. I tried pulling the battery and pulling sim card out, but i still have the same reboot issue. It happened while I was in gallery, surfing web, talking on the phone...I want my thunderbolt before update as the phone with gps and sms bugs was much more serviceable!!!

Call and get a replacement...

 

[DILands]

Well - I got the phone on Thursday - and the update on Friday - so - I don't really have much to compare. But - withing the past 18 hours - it's rebooted twice that I know of - while playing Words With Friends.

 

[brinky]

Not Rooted and all stock and no OTA update for me either. The only 2 reboots I have had were caused by some crap apps I put on my phone. GPS works great and other then the poor battery life this is the best android phone I have had.

 

[irochos101]

Do you need to have insurance on the phone to get it replaced for the random reboots?

 

[Wanderlusterer]

Do you need to have insurance on the phone to get it replaced for the random reboots?

No, you don't. You might not necessarily get a brand new phone, as it is possible you may receive one that's refurbished. Though, the phone is still pretty new in terms of marketing that you might actually receive a new one. The reason why you won't need the insurance is because of the one year manufacturer's warranty provided by HTC. Please keep in mind this would be for just the reboot only.


I'm just putting this out there, but has anyone else noticed the times that the phone reboots?

I have had three reboots in the past 24 hours, yesterday at 5 p.m. est, today at 1 p.m., and then again at 7 p.m. I can't say for sure that they're exactly on the hour, but it's really close. Really close.

Also, the last time someone tried to call me, the phone didn't sound. The volume was all the way up for the ringer and I know the ringtone chosen works.

 

[jdk2]

Mine rebooted right after the update then again about 5 minutes later. Ughh!

That's the only one I've seen lately.

 

[DILands]

Hey All - Just got back from the Verizonwireless corporate store. The bad news - the tech wasn't aware of the issue. The good news - he checked their system - as of 5/18 HTC is "Field Testing". No idea of a timeframe.

Also - although they didn't have them in the store - I was able to order the 2750 MaH Battery!!

 

[NMMI89]

So far so good with me. I did a factory reset immediately following the update; so I'm hoping that will help reduce any conflicts between old data and new.

So...did it work? No more reboots?