Good evening all, I apologize if this thread is redundant. I've been looking for these answers on other threads but can't seem to find anything too conclusive. I am yet another ticked off Thunderbolt owner expecting at least somewhat of a miracle by switching to the Charge. To be honest, I'm really not picky with my phone. I want it to work as a phone. I expect a few issues here and there. I don't want to have to call customer service every four days. Simple enough, right? After an hour of arguing with a Verizon floor supervisor who insisted that I could not replace my TB with a Charge, I finally called tech support (at the supervisor's suggestion) and was offered the Charge for TB swap as long as I paid for the battery and back cover. Whatever. If it gets the TB off my hands, I'll take it. I really wanted to like the Thunderbolt- I love sense, I loved the features of the phone, but when it came down to performance I was experiencing constant dropped calls and spotty 3g and 4g connection- and that was after getting a refurb, having the SIM card replaced, hard reset, and pulling the battery every time something needed to be fixed (per a store employee's advice). Here's what I'm wondering: 1) Can I expect to have the same or similar issues with the Charge that I had with the Thunderbolt? I have read about some people having trouble with the phone showing full service but not actually having any connection, or dropping in and out of 4g, 3g, 1x constantly. With the TB, it didn't seem to matter if I was moving or staying in one spot- I was constantly dropping in and out of service. 2) Dropped calls- please please please somebody tell me they don't experience a lot of dropped calls with the Charge (and let it be true!). I was on AT&T previously and switched to Verizon to get away from the dropped calls. Heck, the phone even dropped my call while I was on the line with the VZW supervisor. Frustrating! 3) Does Widget Locker work on this device? My boyfriend has a Droid X and can't use Widget Locker on his phone without having to go through two lock screens. 4) Can the screenshots be taken on any screen, as with the iPhone? And how easy are they to take? Just hit a button, or is it a longer process? 5) I read that the Charge doesn't come with an SIM card. Can I use the SIM from my TB? 6) Is there anything else I should know as a Charge-Owner-To-Be? :] Thank you!