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Tired of Warranty Replacements

Discussion in 'Verizon' started by chris2k5, Feb 15, 2011.

  1. chris2k5

    chris2k5 Android Enthusiast
    Thread Starter

    I got the Droid X the first day it came out. First one died last month (was a very good phone) due to a software issue. It just went into a continual reboot cycle.

    Got my 2nd DX and its buttons were loose and the volume button up was super stiff with no tactile feedback.

    Now I am on my 3rd DX and it is always so laggy and the buttons are even worse now. The volume rocker doesn't feel right.

    I don't want to get another replacement for the DX as I am sick of getting defective ones. Is there anyway I can get a different model do you think?

    What does VZW consider equivalent to the DX?
     



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  2. Knewz

    Knewz Android Expert

    upgrade...
     
  3. Yeahha

    Yeahha Usually off topic

    Yeah, VZW is only going to give you the DX if you want to change phones you will need to purchase a new one. You are past your 30 day limit to say you are not satisfied with the phone
     
  4. moondrius

    moondrius Android Enthusiast

    Keep trying. I went through a few x's and then a droid 2. I was finally given a fascinate. In addition I was given an early upgrade.
     
  5. suthernswang

    suthernswang Lurker

    Normally after your 3rd replacment they will work with you on getting a comparable model phone. Depends on the rep you get...
     
  6. Sailingmaster

    Sailingmaster Well-Known Member

    That policy went away last April due to far too many people misusing it.
     
  7. JrzDroid

    JrzDroid Android Expert

    i've gotten two dx replacements in the last two weeks and both have had issues worse then my original. The DX2 comes out soon so I'm planning on telling vzw that if they can't send me a quality replacement, i want a DX2
     
  8. sho95

    sho95 Android Enthusiast

    It all depend who you talk to and how many bad replacement phone you get. I was going through the something last year with my Droid and ended up getting the Samsung Fascinate cause I was given a choice to pick a new phone.
     
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