By far the most annoying thing about this phone is the fact that the screen creaks when closed. I cant figure out exactly what from, but it sounds like its the contact point right above the power button. Anyone else have this problem? It's really annoying when you're talking on it. Also, i noticed the idiot tmo rep broke one of the little tabs on the back cover when she forcefully pulled the cover off the back. I saw her pull on it rather forcefully, but figured she knew what she was doing. Fortunately, there is only a minuscule difference of the tightness of the back cover right around the camera button..