1. Check out our companion app, Forums for Android! Download from Google Play

Support touch screen not working

Discussion in 'Android Devices' started by hihater, Dec 27, 2009.

  1. hihater

    hihater Member
    Thread Starter
    5

    Dec 27, 2009
    5
    0
    5
    Went into test mode to check out the battery. And through my curiosity went into the 'touch-fw update', and now I can't use my phone. I have the touchscreen lock so can't unlock it, otherwise maybe I could use the keyboard or the optical joystick to use the phone. Is there any way to fix this? I might attempt a hard reset, but saw on another forum, that it's unfixable. I bought it at Best Buy and they aren't even open tomorrow, would another Best Buy or Sprint store exchange it if I can't fix it?:thinking:
     

    Advertisement

  2. agent0014

    agent0014 Well-Known Member
    36

    Nov 6, 2009
    394
    1
    36
    every best buy I've ever been around has been open on Sunday... are you sure the ones by you aren't open tomorrow? That'd be very weird.
     
  3. Jim W

    Jim W Well-Known Member
    36

    Dec 6, 2009
    170
    4
    36
    Heck yeah Best Buy should be open,this is their second busiest time of the xmas season......returns. :p
     
  4. hihater

    hihater Member
    Thread Starter
    5

    Dec 27, 2009
    5
    0
    5
    No because the county it is in, Bergen County in NJ, they close everything. You can only buy food lol. It's some really old law, 'blue law'. I did the hard reset using Odin, and still no touch screen. :mad: I just bought the phone on Xmas Eve. Maybe I can exchange to any Best Buy, I hope so, because then I'd have no phone till Monday. I really like the Moment, probably will get it, or maybe the Tour.
     
  5. Moment

    Moment Well-Known Member
    35

    Dec 21, 2009
    55
    0
    35
    They should have your data in their system no matter which Best Buy you're at.. hopefully.
     
  6. dashdancedan

    dashdancedan Member
    5

    Feb 15, 2010
    6
    0
    5
    Is there any fix for this? or do I have to take it in to a store?
     

Share This Page

Loading...